Affectionate hard worker with hands-on experience in working collaboratively with diverse groups. I excel in communication and problem-solving, thriving under pressure. Skilled at handling emotional issues with empathy, prioritizing others' success, and fostering a supportive and positive work environment. I am dedicated to always improving my skills and personal growth.
Overview
5
5
years of professional experience
Work History
Manager of E-Commerce Store
Depop
Los Angeles, California
11.2021 - Current
Provided exceptional customer service in a timely manner.
Established customer service standards, policies, and procedures.
Prioritized and organized tasks to efficiently accomplish service goals.
Developed and implemented product marketing strategies to increase brand awareness, drive customer engagement and meet revenue goals.
Developed product marketing strategies for key products and services.
Babysitter
Skeehan, Averill, and Gury Family
Glendale, California
07.2020 - Current
Supervised children during activities and ensured their safety at all times.
Assisted with homework and supported children's academic needs.
Communicated effectively with parents regarding children's behavior and activities.
Managed daily schedules to balance playtime, meals, and rest periods.
Responded calmly to emergencies and resolved conflicts among children.
Responsibly watched children while parents were out.
Maintaining a positive attitude while being patient and understanding with the children.
Enforced rules to teach good manners and maintain safe environment.
Helped complete homework, school projects and chores.
Teaching good manners by setting clear expectations for behavior in various settings.
Camp Counselor
Girl Scouts of America- Northern California
Glendale, Oregon
06.2024 - 06.2024
Facilitated team-building exercises to promote cooperation and communication among campers.
Monitored activities matched to individual and group abilities to keep campers safe.
Facilitated group problem-solving discussions to build positive relationships among campers.
Maintained accurate records including daily attendance logs, incident reports, and medical forms.
Recognized and implemented safety standards to minimize incidents or accidents.
Camp Counselor
Girl Scouts of America- Northern California
Glendale, California
06.2023 - 06.2023
Supervised camper safety and ensured adherence to camp rules and guidelines.
Facilitated team-building exercises to promote cooperation and communication among campers.
Implemented conflict resolution strategies to address camper disputes effectively.
Trained junior counselors on best practices for camper engagement and safety protocols.
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Education
Bachelor of Arts - Majoring in Hospitality And Tourism Management
San Diego State University
San Diego, CA
05-2028
High School Diploma -
Flintridge Sacred Heart Academy
Los Angeles, CA
06-2024
Skills
Customer service
Organization
Adaptability
Conflict Resolution
Team building
Event planning
Time management
Multi-tasking
Timeline
Camp Counselor
Girl Scouts of America- Northern California
06.2024 - 06.2024
Camp Counselor
Girl Scouts of America- Northern California
06.2023 - 06.2023
Manager of E-Commerce Store
Depop
11.2021 - Current
Babysitter
Skeehan, Averill, and Gury Family
07.2020 - Current
Bachelor of Arts - Majoring in Hospitality And Tourism Management