Rock Gallery
Cross-selling, Cashier And Help The Manager
2022.10 - 2023.03
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
