Summary

Overview

Work History

Education

Skills

Languages

Timeline

ISABELLA VIGO

Fullerton

Summary

Operations and Supply Chain Management student developing skills in fast-paced, collaborative operational environment, demonstrating strong problem-solving abilities and efficient project management. Seeking to transition into new field where these transferable skills can be applied to drive success. Committed to leveraging analytical thinking and adaptability to contribute to diverse organizational goals.

Overview

years of professional experience

Work History

Operations Intern / Shipping Lead

Evergreen Cases

08.2025 - Current

Coordinate daily fulfillment operations for 50+ customer orders per day, including order processing, picking, packing, and shipping activities.
Manage inventory across 100+ SKUs, ensuring product availability and inventory accuracy to support customer demand.
Monitor Amazon inventory levels and coordinate replenishment shipments to maintain approximately six weeks of inventory while reducing storage fees.
Lead and delegate operational responsibilities to a team of 3 operations interns, ensuring productivity goals and shipping deadlines are consistently achieved.
Process purchase orders, sales orders, and inventory transactions through NetSuite ERP to support accurate operational reporting.
Organize warehouse inventory and optimize storage locations to improve fulfillment efficiency and workflow.
Support inventory planning and operational decision-making through accurate data management and reporting.

Server

Olive Garden

09.2024 - Current

Deliver exceptional customer service in a high-volume restaurant environment.
Manage multiple tables simultaneously while maintaining accuracy, responsiveness, and guest satisfaction.
Collaborate with team members to support efficient restaurant operations during peak business periods.

Cashier / Sales Associate

Big 5 Sporting Goods

11.2023 - 11.2025

Assisted customers with product selection and recommendations to support sales objectives.
Processed cash and card transactions accurately using point-of-sale systems.
Supported inventory organization, merchandising, and overall store presentation standards.

Shift Manager / Cashier

Del Taco

11.2022 - 11.2023

Promoted to Shift Manager and supervised teams of 5–6 employees during daily operations.
Managed opening and closing procedures, including cash handling, deposits, and operational reporting.
Conducted inventory checks and monitored product availability to support uninterrupted operations.
Delegated responsibilities and coordinated staff activities to maintain operational efficiency.
Assisted in resolving customer concerns while ensuring compliance with company standards.