Isabella Wassel
Registration Coordinator
North Chesterfield,VA
Summary
Kingdom-driven communications professional distinguished by high operational efficiency, strong stakeholder care, and measurable program support. Trusted to manage high-volume registration logistics, end-user communications, and data systems for over 60 nationwide events annually while also contributing to marketing strategies that expanded digital reach and engagement. Known for conscientious follow-through, relational service, and the ability to translate behind-the-scenes coordination into seamless, high-quality experiences for stakeholders.
Overview
5
5
years of professional experience
Work History
Registration Coordinator
TeenPact Leadership Schools
07.2024 - Current
- Manages the event registration system, Cvent, for over 60 national events, driving end-to-end enrollment execution.
- Serves as the organization’s primary Cvent resource, training staff, troubleshooting issues, and improving data use across teams.
- Directs event billing workflows, responsible for accuracy and timeliness.
- Delivers high-volume participant support via email and phone, resolving registration and payment issues quickly while preserving a strong customer experience.
Communications Intern
TeenPact Leadership Schools
08.2025 - 12.2025
- Executed integrated campaigns across social, email, SMS, and blog to drive program promotion and engagement.
- Led email + SMS marketing, increasing open rates 18% and strengthening cross-channel response.
- Designed and published blog posts through WordPress to highlighting organizational impact.
- Built social content strategy; produced graphics and reels driving +83% Instagram reach, +72% engagement, +125% views.
- Elevated Facebook performance through targeted content planning: +255% engagement, +46% views.
- Optimized campaign results by refining subject lines, CTAs, timing, and layout.
TeenPact Traveling Intern
TeenPact Leadership Schools
07.2023 - Current
- Led small groups; discipled students; facilitated devotionals and worship; mediated conflicts; supported program operations.
- Trained staff to deliver curriculum; taught the United States political process at nine State Classes; administered and graded assessments.
- Partnered with State Coordinators to manage rosters and registration.
Human Resources Intern
Pioneers Mission Agency
08.2023 - 11.2023
- Migrated HR databases; managed highly confidential personnel files.
- Supported large-scale event logistics.
Admissions Caller
Covenant College
08.2022 - 04.2023
- Engaged prospective students via phone and email; provided guidance and resources.
Chick-fil-A Team Member
Chick-fil-A Nona
05.2021 - 06.2022
- Trained staff and executed front-of-house operations.
Education
Bachelor of Science - Strategic Communication
Liberty University
Lynchburg, VA 05.2001 -
Skills
Public speaking
Project Management
Organization
Spanish fluency
Microsoft Office Suite
Google Workspace
Asana Project Management Software
Timeline
Communications Intern
TeenPact Leadership Schools
08.2025 - 12.2025
Registration Coordinator
TeenPact Leadership Schools
07.2024 - Current
Human Resources Intern
Pioneers Mission Agency
08.2023 - 11.2023
TeenPact Traveling Intern
TeenPact Leadership Schools
07.2023 - Current
Admissions Caller
Covenant College
08.2022 - 04.2023
Chick-fil-A Team Member
Chick-fil-A Nona
05.2021 - 06.2022
Bachelor of Science - Strategic Communication
Liberty University
05.2001 -