Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ISABELLA WATSON

Osteen,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the experience for fellow teammates and the customers

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Deland, FL
08.2023 - Current
  • Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Educated patients on medication usage, potential side effects, and storage requirements.
  • Verified prescriptions and drug labels, documents and packages.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Volunteer

Journeys End Animal Sanctuary
Deland, FL
03.2019 - 05.2019
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Maintained clean and orderly play yards, kennels and cages.
  • Followed precise feeding instructions and schedules for animals under care.
  • Provided assistance to staff in the daily operations of the organization.

Education

High School Diploma -

Pine Ridge High School
Deltona, FL
06-2023

Skills

  • HIPPAA compliance
  • Punctual and reliable
  • Medication dispensing
  • Controlled substance management
  • Prescription verification
  • Patient education
  • Inventory management
  • Customer service
  • Problem solving
  • Record keeping
  • Insurance processing
  • Product knowledge
  • Data entry
  • Email and telephone etiquette
  • Attention to detail

Certification

  • Licensed Pharmacy Technician
  • Certified Immunizer
  • CPR AED Certified

Timeline

Pharmacy Technician

CVS Pharmacy
08.2023 - Current

Volunteer

Journeys End Animal Sanctuary
03.2019 - 05.2019

High School Diploma -

Pine Ridge High School

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ISABELLA WATSON