Summary
Overview
Work History
Education
Skills
Volunteering at Maple Manor elderly nursing home may of 2024
Volunteering at St. Paul Episcopal Church since 2008 with my family
References
Timeline
Generic

Isabella Weber

Bloomington,IN

Summary

Customer-focused Front of House Team Member with several years of experience in every front area. Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers and present and sell menu options. Committed to building immediate rapport with diners and maximizing restaurant sales. As a watchful lifeguard trained in observing water spots to verify the safety of swimmers. Knowledgeable about lifeguard operations, safety guidelines and CPR and first aid. Conscientious individual commended for consistently spotting hazards and taking appropriate measures to prevent accidents. Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Chick-fil-A
New Albany, Indiana
06.2024 - Current
  • Greeted customers and provided friendly customer service.
  • Informed customers of daily specials, menu items, and restaurant policies.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Provided take-out services to customers who preferred to dine offsite.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Resolved any customer complaints or issues promptly with professionalism.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.

Pool Lifeguard

River Run Family Waterpark
New Albany, Indiana
06.2021 - 09.2023
  • Monitored swimmers, enforcing rules and regulations while providing assistance when needed.
  • Performed rescues in emergency situations utilizing appropriate lifesaving techniques.
  • Maintained order in the pool area, ensuring all guests followed posted rules and regulations.
  • Inspected pool areas for cleanliness, reporting any concerns to supervisor immediately.
  • Assisted patrons with swimming instruction and technique improvement.
  • Ensured proper use of rescue tubes, life rings, backboards and other lifesaving equipment.
  • Educated patrons on water safety practices and procedures through verbal communication and demonstrations.
  • Attended regular staff meetings to discuss new policies, procedures and safety issues.
  • Communicated effectively with supervisors regarding staffing levels, maintenance needs and special requests from guests.
  • Interacted positively with guests by answering questions about the pool facility or offering advice on aquatic activities.
  • Observed sections of assigned water zone of responsibility.
  • Watched over swimmers to respond quickly to distress situations.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.

Childcare Provider

St. Mary of the Knobs
Floyds Knobs, Indiana
07.2019 - 05.2021
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Read books aloud to small groups or individual children.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Encouraged positive interactions between children by providing supervision at all times.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Ensured cleanliness of classroom areas including toys, furniture, materials.
  • Helped develop motor skills through active playtime activities like running, jumping.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Assisted children with homework of needed

Education

Some College (No Degree) - Social Work

Indiana University Bloomington
Bloomington, IN

Skills

  • Strong Work Ethic
  • Menu knowledge
  • Reservation Management
  • Phone Etiquette
  • First Aid Training
  • Order Taking
  • Greeting guests
  • Team Collaboration
  • Food allergy awareness
  • AED Operation
  • First Aid
  • Safety oversight
  • Emergency response training
  • Injury Prevention
  • Pool Maintenance
  • Activity Planning
  • Child Supervision
  • Housekeeping abilities
  • Sanitation understanding
  • Positive Reinforcement
  • Safety awareness
  • Reading skills
  • Toilet training
  • Age-Appropriate Activities
  • Interpersonal Relationships
  • Personal Hygiene Assistance

Volunteering at Maple Manor elderly nursing home may of 2024

  • Transport the patient to different rooms per their request
  • Played games with the ones who came into the activity room
  • Talked to the people and created positive relationships
  • Brought a vase of flowers to each of there rooms to wake them up in the moring

Volunteering at St. Paul Episcopal Church since 2008 with my family

  • Welcome in anyone who needs a free meal
  • Serve food to everyone before giving seconds if we have enough
  • After all the guests leave we clean the table, chairs, floors, dishes, and bathrooms

References

References available upon request.

Timeline

Front of House Employee

Chick-fil-A
06.2024 - Current

Pool Lifeguard

River Run Family Waterpark
06.2021 - 09.2023

Childcare Provider

St. Mary of the Knobs
07.2019 - 05.2021

Some College (No Degree) - Social Work

Indiana University Bloomington

Similar Profiles

CREATE PROFILE
Isabella Weber