Isabella Williams
Cape May Court House,NJ
Summary
Experienced and dedicated server with a strong background in delivering exceptional customer service in a fast-paced dining environment. Skilled in multitasking, managing customer orders, and ensuring a high level of guest satisfaction. As well as starting a role as a bedside Patient Care Technician, gaining valuable experience in providing a compassionate care and support to patients. Demonstrates excellent communication and interpersonal skills, with a commitment to maintaining a positive and professional demeanor in all interactions.
Overview
3
3
years of professional experience
Work History
Server
Dino's Diner
07.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Patient Care Technician
Cape Regional Medical Center
03.2023 - 09.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Education
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
Camden, NJ2028
Associate of Science - Health Sciences
Atlantic Cape Community College
Cape May Court House, NJ05.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Exceptional customer service
- Cleanliness standards
- Service prioritization
Timeline
Patient Care Technician
Cape Regional Medical Center
03.2023 - 09.2023
Server
Dino's Diner
07.2021 - Current
Bachelor of Science - Nursing
Rutgers, The State University of New Jersey
Associate of Science - Health Sciences
Atlantic Cape Community College
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