ISABELLA WISE

• Collaborates with the Director of Programs to identify and apply for grants.
• Manages the collection of data and other information to complete narratives, reports, and other deliverables.
• Assist the Director of Programs in ensuring that available grant funds are fully utilized and that the expenditures are consistent with the approved grant budget.
• Uses opportunities to build new partnerships and strengthen existing collaborations with other providers.
• Manages staff and provides weekly supervision to ensure program goals and objectives are met effectively.
• Coordinates with the evaluation team to monitor data and ensure the achievement of all program targets.
• Manages and supervises administrative and daily program operations, complying with policies and regulations.
• Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
• Developes strategic plans, setting clear objectives and achievable milestones for the team.
• Manages cross-functional teams for successful project completion within deadlines and budgets.
• Facilitates workshops and conducted one-on-one training to educate team members.
• Conducts comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Delivers high-quality results by setting performance metrics and monitoring progress against targets.
• Builds partnerships with external organizations that enhanced program offerings and expanded outreach efforts.
• Designs evaluation tools that measured the success of various programming aspects against organizational objectives.
• Launches new initiatives that addressed identified gaps in services, expanding the organization''s offerings to better meet community needs.
• Evaluates program performance using data-driven approaches to inform decision making and future planning.
• Developers and recommended policies and procedures for evaluating programs.

• Work with youth-serving agencies, schools, grassroots groups, law enforcement agencies, and other criminal justice organizations to provide social intervention for gang-involved youth, linking them to their families and needed services.
• Provide weekly positive youth development programming for disconnected and gang-affiliated youth.
• Develops and delivers parent workshops.
• Provide targeted gang prevention trainings to schools, non-profits, and other organizations.
• Coordinate effective implementation of violence prevention strategies to address gang involvement.
• Assist in organizing and implementing local government roundtable meetings, ensuring active participation in community discussions and decision-making processes.
• Develops targeted outreach strategies for better communication with diverse populations within the community.

• Contributed to a positive therapeutic environment through empathetic listening and non-judgmental support for clients'' emotional experiences.
• Maintained detailed records of individual therapy sessions, ensuring accurate documentation of client progress and adherence to ethical guidelines.
• Conducted thorough assessments to identify client needs and establish appropriate treatment goals.
• Coordinated referral services, linking clients to specialized care providers when necessary.
• Utilized cognitive-behavioral techniques to challenge negative thought patterns and promote adaptive thinking among clients.
• Evaluated the effectiveness of therapeutic interventions by regularly monitoring progress towards treatment goals.
• Facilitated group therapy sessions, promoting peer support while addressing shared issues among participants.
• Presented case findings at team meetings, providing updates on client progress and discussing potential adjustments to treatment plans.
• Performed assessments to evaluate clients' mental health status, needs and goals.
• Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health counseling.
• Maintained confidentiality and adhered to ethical guidelines, upholding the professional standards of the mental health field.

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• Implemented program curricula to eight different groups comprising over 120 students on a weekly basis in Montgomery County and Washington D.C.
• Designed and implement enrichment programs and activities, including but not limited to leadership and advocacy programs.
• Established and maintained partnerships with nonprofit agencies, schools, and local government.
• Collaborated with administrative staff to strategize and organize professional development activities for other Program coordinators.
• Provided guidance, support, and supervision to interns
• Coordinated special events and field trips that enriched the overall learning experience for participants.
• Provided individualized support to at-risk youth, connecting them with appropriate resources and services when necessary.
• Enhanced program effectiveness by conducting regular evaluations and modifying content accordingly.
• Implemented evidence-based practices into program curriculum to ensure alignment with current best practices in youth development theory.
• Tracked attendance records diligently, identifying patterns of absences or disengagement requiring intervention or follow-up measures.

• Provided administrative and logistical support to the program team in performance monitoring and evaluation while completing projects efficiently and within budget ensuring programs ran smoothly for both staff and program participants.
• Managed the participant database with meticulous attention to detail, maintaining accurate and up-to-date records of program participants.
• Established, arranged, and updated program files to ensure efficient organization and easy retrieval of information.
• Collected and consolidated program data from various sources to create comprehensive monthly reports required by funding organizations.
• Managed field trip request forms, participant permission slips, and transportation schedules.
• Handled evaluation logistics and collaborated with internal teams and stakeholders to effectively. communicate evaluation findings and translate data into meaningful and actionable recommendations for program improvement.
• Actively participated in evaluation meetings and discussions, offering insights and contributing to the continuous enhancement of evaluation processes and methodologies.
• Provided support to the Director of Programs in communicating with participants, partners, and school sites.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Scheduled, coordinated and confirmed appointments.

• Provided support to non-native speaking victims of domestic and gang violence, as well as referring victims to the appropriate organization.
• Offered emotional support and guidance to victims throughout their journey.
• Referred victims to appropriate organizations such as the health department, police, school Counselors, and clinics.
• Collaborated with other professionals and agencies to ensure a comprehensive support network for victims.