Summary
Overview
Work History
Education
Skills
Volunteer Experience
Extracurriculars
Affiliations
Certification
Languages
References
Timeline
Hi, I’m

Isabella Woo

Renton,WA
Isabella Woo

Summary

Dynamic and results-oriented professional with a proven track record at Starbucks, adept in effective communication and workplace cooperation. Excelled in enhancing customer satisfaction through quick learning and stress tolerance. Skilled in sales expertise and Spanish language proficiency, consistently delivering high-quality service and achieving significant customer engagement.

Overview

6
years of professional experience
1
Certification

Work History

Starbucks

Barista
12.2019 - Current

Job overview

  • Frequent problem-solving during customer service.
  • Teamwork and leadership among my co-workers and me to provide excellent service.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Excellent social skills with people of all diversities.

Pediatric Dental

Pediatric Dental Assistant
02.2021 - 08.2021

Job overview

  • Assisting the primary dentist, performing fillings and cleanings
  • Using advanced technology and dental software, such as taking x-rays
  • Interaction with kids and parents

Marshall's

Cashier and Floor Associate
08.2019 - 12.2019

Job overview

  • Restocking and clearing the sales floors.
  • One-on-one interaction with customers at the register.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Panera Bread

Cashier and Server
06.2018 - 07.2019

Job overview

  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Arizona State University Online

Bachelor’s Degree from Communications
05-2025

University Overview

In Progress

  • Fall, 2024 - Honor Roll
  • Starbucks College Achievement Plan Recipient
  • 3.9 GPA

Arizona State University
Tempe, AZ

Minor from Digital Audiences
05-2025

University Overview

Bellevue Community College

Associates Degree from Arts and Sciences
01.2020

University Overview

Oliver M. Hazen High School

High School Diploma
01.2020

University Overview

Skills

  • Quick Learner
  • Deadline-Oriented Planning
  • Workplace Cooperation
  • Effective Communication
  • Effective Problem Resolution
  • Stress Tolerance
  • Sales Expertise
  • Spanish Language Proficiency

Volunteer Experience

Volunteer Experience
  • Kids Summer Meal Program, 06/2017, 08/2017, I volunteered at Renton’s non-profit summer program dedicated to giving free meals to all kids, despite race, ethnicity, age, and family income. During this event, I would play with the kids after their meal with games provided by the program This event exercised a lot of socialization skills, and taught me basic childcare
  • Church of Grace, 08/2018, Present, During my free time, I love to volunteer for my church by participating in various events that they have, and I will occasionally watch over the kids at church while their parents are at service I keep them entertained by playing with them, or helping the older ones with homework whenever they have assignments

Extracurriculars

Extracurriculars
  • Hazen Swim Team, 2012-2013
  • Hazen Tennis Team 2018-2019
  • Bellevue College Red Cross Club, 2019-2020
  • Bellevue College, Phi Theta Kappa Honor Society, 2019-2020

Affiliations

Affiliations
  • Member and volunteer at Church of Grace, Renton
  • Social Media Content Creator

Certification

  • Google Analytics 4 Meaurements Certification
  • Google Analytics 4 Ads Search Certification
  • Google Analytics 4 Certification

Languages

Spanish
Limited
English
Native/ Bilingual

References

References
References available upon request.

Timeline

Pediatric Dental Assistant
Pediatric Dental
02.2021 - 08.2021
Barista
Starbucks
12.2019 - Current
Cashier and Floor Associate
Marshall's
08.2019 - 12.2019
Cashier and Server
Panera Bread
06.2018 - 07.2019
Arizona State University Online
Bachelor’s Degree from Communications
Arizona State University
Minor from Digital Audiences
Bellevue Community College
Associates Degree from Arts and Sciences
Oliver M. Hazen High School
High School Diploma
Isabella Woo