Katie Williams
Visalia
Summary
Detail-oriented professional with extensive experience in customer service roles. Known for effective decision-making and maintaining cleanliness, contributing to a safe and inviting atmosphere. Ready to leverage strengths in teamwork and organization to enhance quality in the workplace.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Goshen, CA
10.2024 - Current
- Provided exceptional customer service by efficiently taking orders and preparing beverages to meet customer preferences.
- Implemented cleanliness standards for workstations, contributing to a safe and inviting environment for customers.
- Collaborated with team members to streamline workflow during busy periods, improving overall service speed and accuracy.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Crew Member Shift Manager
Burger King
Goshen, CA
02.2023 - 10.2024
- Supervised crew members to ensure adherence to operational standards and customer service excellence.
- Implemented inventory control measures to minimize waste and manage stock levels effectively.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Assisted in the training and onboarding of new employees, equipping them with the necessary skills for success in their roles.
- Coordinated team efforts during high-volume periods to maintain efficiency and service quality.
Education
Associate of Arts - Child And Adolescent Development
College of The Sequoias
Visalia, CA05.2026
Associate of Science - Early Childhood Education
College of The Sequoias
Visalia, CA12.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Quick decision-making
- Safe food handling practices
- Works well under stress
- Multi-tasking
- Quick learner
Timeline
Barista
Starbucks
10.2024 - Current
Crew Member Shift Manager
Burger King
02.2023 - 10.2024
Associate of Arts - Child And Adolescent Development
College of The Sequoias
Associate of Science - Early Childhood Education
College of The Sequoias