Isabella M. Calle
Westbury,NY
Summary
Highly motivated individual with 5 years experience working in a hospital setting. Proven ability to succeed in a fast-paced environment while maintaining a high level of customer service to patients.
Overview
8
8
years of professional experience
Work History
Associate, Scheduling and Registration
NYU langone Hospital- Long Island
Mineola, NY
01.2022 - Current
- Schedule appointments and procedures for patients in a timely and efficient manner based on patient needs and doctor requests.
- Communicates with patients, referring offices and fellow staff members in a friendly and professional manner to gather necessary patient information prior to scheduled procedure.
- Obtains demographic information, prescriptions and applicable medical documents, and insurance information needed for completing the registration process.
- Collaborate with physicians and other healthcare professionals to ensure appropriate scheduling and coordination of care.
Data Entry Operator
NYU Langone Hospital-Long Island
Mineola, NY
11.2018 - 01.2022
- Accessioned specimens and assured laboratory departments received specimens in an efficient and timely manner.
- Prepped and shipped out specimens to reference labs for sendout testing.
- Resolved problems related to specimen collection, labeling, tracking, and storage.
- Provided training to new staff members on proper specimen accessioning processes.
Medical Receptionist
Serrano Medical Services
Queens, NY
02.2018 - 10.2018
- Greeted and checked-in patients, collected personal, medical, and insurance information.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled and followed up on patient appointments, collected and processed patient payment.
Sales Associate
Abercrombie and Fitch Corporate
Garden City, NY
05.2016 - 01.2018
- Engaged with customers in order to provide them with what they need in terms of product and quality services by demonstrating technical selling skills and product knowledge.
- Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.
- Trained new employees on basic customer service techniques and procedures.
Education
Bachelor of Science - Biology
ST. JOHNS UNIVERSITY
Jamaica, NY05.2021
High School Diploma -
EAST MEADOW HIGH SCHOOL
East Meadow, NY06.2017
Skills
Excellent written and verbal communication abilities
Strong knowledge in Microsoft office such as Word, Outlook and Excel
Trilingual: English, Spanish and Italian
Able to multitask and work in a fast paste environment
Organized and Punctual
Proficient in Epic Systems
Timeline
Associate, Scheduling and Registration
NYU langone Hospital- Long Island
01.2022 - Current
Data Entry Operator
NYU Langone Hospital-Long Island
11.2018 - 01.2022
Medical Receptionist
Serrano Medical Services
02.2018 - 10.2018
Sales Associate
Abercrombie and Fitch Corporate
05.2016 - 01.2018
Bachelor of Science - Biology
ST. JOHNS UNIVERSITY
High School Diploma -
EAST MEADOW HIGH SCHOOL
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