Scheduling and Registration Specialist I
KANA
05.2025 - Current
- Scheduled and registered appointments using Cerner.
- Operated standard office software applications to compile data and prepare patient information.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Assisted other clerks with front desk duties, answering questions and accurately using Cerner and Dentrix.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Updated patient contact information to support accurate electronic medical records.
- Answered patient questions and inquiries regarding registration process, documentation, prescriptions, appointment, and more.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
