Isabelle Arias Gonzalez
Memorialcare Medical Foundation
Stevenson Ranch,California
13
years of professional experience
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Medical Assistant
7 Years 6 Months- OB/GYN clinic and procedures
- Pediatric Clinic
- Assisted providers with examinations, procedures, and follow-up care to maintain efficient patient flow.
- Prepared exam rooms, sterilized instruments, and maintained infection-control standards across clinical areas.
- Reviewed patient histories, medications, and allergies to support safe, accurate care delivery.
- Educated patients on pre-visit instructions, referrals, and aftercare requirements using clear communication.
- Trained new staff on front-office workflows, room turnover, and back-office clinical procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
ENT/ Allergy
3 Years- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Managed EMR scheduling, records, and message routing to support timely office operations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Allergy/ Asthma/ Sinusitis Medical Clinic
2 Years- Coordinated patient intake, vitals collection, and chart updates for accurate clinical documentation.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
- Obtained client medical history, medication information, symptoms, and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Managed EMR scheduling, records, and message routing to support timely office operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
EMT Program
Medical Assistant Certificate
High School Diploma
No Degree - Marketing
Skills
Urinalysis
Tray set-up & sterilization
Inventory & supplies
Medical Terminology
Filing documents
Answering telephones
Appointment scheduling
Vital Signs
Administering Medication
Visual Acuity
Patient History and documentation
Medical Billing and coding
Authorizations
Allergy testing
Spirometry testing
Assistant in ENT surgical procedures
Audiograms
Proficient in Microsoft Word
Excel
and PowerPoint
CPR certified
Bi-lingual: English/Spanish
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Reliable team player
Procedure assistance
Immunization administration
Specimens collection and processing
First aid
Medical office administration
Equipment sterilization
Adaptable
Inventory and supply management
OB/GYN procedures
Inventory management
Insurance authorizations
Timeline
Medical Assistant
Memorialcare Medical Foundation
04.2019 - CurrentRead More
ENT/ Allergy
Charles K Oh MD
01.2016 - 01.2019Read More
Allergy/ Asthma/ Sinusitis Medical Clinic
Dr. Divyang Trivedi MD
01.2014 - 01.2016Read More
Millikan High School
High School Diploma
Read More
PCI College
Medical Assistant Certificate
Read More
LBFD
EMT Program
Read More
Golden West College
No Degree from Marketing
Read More