ISABELLE B. ANGULO
Long Beach
Summary
I am a qualified and professional college student majoring in Psychology. I have experience 3+ years in different aspects of customer service. I am a strong communicator with an empathetic personality.
Overview
4
4
years of professional experience
Work History
Intern
For The Child Non-Profit Organization
08.2024 - Current
- Supported staff members in their daily tasks and projects.
- Gained valuable experience working within the clinical psychologist field,shadowing therapist sessions, and applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets
- Data analysis and created reports
Cashier Team Lead
Chronic Tacos
07.2023 - Current
- Operate the cash register, process transactions, and handle customer payments with accuracy and efficiency.
- Pack orders for dine-in and take-out, ensuring correct items and presentation.
- Supervise and train new employees, fostering a collaborative and productive team environment.
- Contribute to strategic planning and decision-making as part of the management team.
- Handle customer feedback and complaints, implementing solutions to enhance customer experience.
Cashier
El Pollo Loco
01.2021 - 12.2021
- Managed cash register operations, ensuring accurate handling of transactions and increasing customer satisfaction.
- Efficiently packed orders, maintaining high quality and presentation.
- Collaborated with team members to maintain a clean and organized work environment.
- Provided excellent customer service, addressing and resolving customer inquiries and complaints.
Education
PACE Program
Long Beach Polytechnic High School
Long Beach, California01.2022
Bachelor of Arts - Psychology Major
California State University Long Beach
Long Beach, California04.2025
Skills
- Team-oriented personality
- Responsible
- Friendly professional
- Problem-Solving
- Bilingual (Fluent Spanish)
- Management
- Strong Communication
- Receptionist
Timeline
Intern
For The Child Non-Profit Organization
08.2024 - Current
Cashier Team Lead
Chronic Tacos
07.2023 - Current
Cashier
El Pollo Loco
01.2021 - 12.2021
PACE Program
Long Beach Polytechnic High School
Bachelor of Arts - Psychology Major
California State University Long Beach
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