Isabelle Brandt
Madison
Summary
Dynamic and dedicated professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective relationship building and problem resolution. Skilled in maintaining organized workspaces and delivering efficient service, ensuring a positive experience for everyone.
Overview
4
4
years of professional experience
Work History
Greenhouse Worker
Nowthen Nursery And Great Northern Landscapes
04.2021 - 08.2025
- Unloaded plants and nursery items from delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
Barista
Dunn Brothers
09.2024 - 05.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Concessions Worker
Furniture and Things Community Center
09.2023 - 08.2024
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment, and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
Barista
Starbucks
09.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Carhop
Sonic
03.2021 - 06.2022
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing the quality of service.
Education
No Degree - Horticulture
University of Wisconsin, Madison
Madison, WI05-2028
Skills
- Customer service
- Critical thinking
- Problem resolution
- Relationship building
Timeline
Barista
Dunn Brothers
09.2024 - 05.2025
Concessions Worker
Furniture and Things Community Center
09.2023 - 08.2024
Barista
Starbucks
09.2023 - 02.2024
Greenhouse Worker
Nowthen Nursery And Great Northern Landscapes
04.2021 - 08.2025
Carhop
Sonic
03.2021 - 06.2022
No Degree - Horticulture
University of Wisconsin, Madison
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