Isabelle C. Wollmer
Melbourne,FL
Summary
Dedicated team member with a strong focus on delivering exceptional customer service in fast-paced environments. Demonstrates effective communication and time management skills while ensuring cleanliness and organization. Committed to fostering a collaborative atmosphere that enhances customer experiences.
Overview
2
2
years of professional experience
Work History
Barista
Cafe Surfinista
Melbourne, FL
05.2026 - 08.2026
- Delivered exceptional customer service by greeting guests, taking orders, preparing food and beverages, and processing payments efficiently.
- Collaborated with coworkers in fast-paced environment to provide timely and friendly service, contributing to positive customer satisfaction.
- Ensured cleanliness and organization of cafe, adhering to food-service standards to enhance guest experience.
Front of House Employee
Flakes & Fables Cafe
Oviedo, FL
03.2026 - 05.2026
- Delivered friendly customer service by taking orders, preparing food and beverages, and supporting daily cafe operations to enhance customer satisfaction.
- Collaborated with team members to provide efficient service and create a welcoming environment for customers.
- Processed customer transactions at checkout accurately while ensuring a clean and organized workspace to promote a positive shopping experience.
Front of House Server
Big Taco
Oviedo, FL
04.2025 - 05.2026
- Delivered front-of-house customer service by greeting customers, taking orders, processing payments, and addressing dining area needs to enhance guest experience.
- Coordinated with kitchen staff to ensure accurate and timely order fulfillment, contributing to smooth service flow.
- Ensured clean, welcoming environment while addressing customer inquiries and requests to promote satisfaction.
Team Member
Dairy Queen
Oviedo, FL
03.2024 - 04.2025
- Delivered friendly customer service by efficiently taking orders, processing payments, and preparing food and beverages to enhance customer satisfaction.
- Collaborated with team members to ensure order accuracy and foster positive customer experiences.
- Maintained a clean and organized work area to support seamless operations in a fast-paced environment.
Education
Business - Business
Florida Atlantic University (FAU)
Boca Raton, FL05-2030
Skills
- I manage my time efficiently, doing the most important stuff first, and setting realistic goals to get things done on time
- I communicate clearly and politely, making sure to listen carefully to others and express my ideas effectively
- Working at a concession stand, I provided excellent customer service and handled cash transactions accurately and responsibly, ensuring customers received the correct change and that all sales were recorded properly
- I excel as a leader, guiding and motivating others towards common goals, and as a team player, working and getting along well with others
Volunteer Experience
- Oviedo Christmas Tree Sale, Oviedo, FL, Volunteering at the Christmas tree pop-up shop taught me how to help customers choose trees and handle inquiries, giving me insight into the industry and improving my customer service.
- Action Church Kids, Winter Park, FL, Devoted time to nurturing young children every Sunday at Action Church, providing a safe and caring environment for their growth and development through engaging activities and compassionate support.
- Oviedo High School Concession Stand, Oviedo, FL, Prepared food, cleaned and sanitized all service areas, politely interacted with customers, fulfilling orders, and collected payments. Consistently on time, never absent.
Timeline
Barista
Cafe Surfinista
05.2026 - 08.2026
Front of House Employee
Flakes & Fables Cafe
03.2026 - 05.2026
Front of House Server
Big Taco
04.2025 - 05.2026
Team Member
Dairy Queen
03.2024 - 04.2025
Business - Business
Florida Atlantic University (FAU)