Isabelle Gallouin

• Successfully managed data readiness activities for multiple waves of the nGPS project, ensuring timely and accurate data integration.
• Led data confirmation activities in production environments, collaborating with site teams to ensure data accuracy before go-live.
• Developed and implemented strategies for data flow and integration, ensuring seamless transitions between systems.
• Coordinated with cross-functional teams to address data discrepancies and ensure data quality.
• Played a pivotal role in the successful integration of Seagen's supply chain systems into Pfizer's framework, providing guidance and support to Seagen teams, and facilitating effective communication and coordination.

• Spearheaded the development and implementation of agile system functionalities and analytics to enhance clinical and commercial forecast management, demand and supply planning, and inventory optimization.
• Led the translation of business requirements into functional system capabilities, particularly with Oracle and advanced planning systems, ensuring the integrity and currency of master and transactional data.
• Designed business flows for large-scale projects, optimized system performance, and drove continuous improvement to proactively address supply chain challenges and foster a culture of excellence and innovation.
• Led the design, development, and roll-out of agile end-to-end system functionalities and analytics, supporting various aspects such as network capacity, attribute-based planning, end-to-end visibility, expiry planning, campaign planning, IBP, and interfaces with Corporate Partners, Contract Manufacturers, and Logistics Service Providers.
• Championed the design, development, and adoption of KPI analytics, managed supplier relationships, and led teams of supply chain professionals to deliver best practices, solution documentation, and general communication.

• Developed and implemented process to ensure Raw Materials and Devices are consistently added to Planning BOMs early enough to ensure proper planning, forecasting to supplier and timely procurement: tested and implemented report to identify Bill Of Materials without Raw Materials; defined requirements for assessment tool; identified and documented sources of information for critical missing components and developped RASCI and timeline; updated/created SOP/training materials and communicated to impacted teams; deployed new process in partnership with Global Supply Chain Leads, Product Planners, Master Data and External Supply teams.
• Ensured Clinical and Commercial Supply by planning and ensuring delivery of devices within safety stock guardrails: planed and ensure delivery of devices within safety stock guardrails; ensured >96% devices within guardrails; improved forecast accuracy and variance across devices Supplier network; supported development of process to measure and report forecast accuracy; ensured devices Forecast Accuracy >80%; supported update of safety stock targets for devices based on relevant business events and assumptions.
• Supported process improvements and automation to advance Raw Materials and Devices (RMD) planning capabilities and integrated with other functions: reduced abnormal scrap for devices thru optimized planning; contributed to automation of KPIs to advance RMD planning capabilities; supported optimization of RMD planning cycle and integration with budget/Long term Estimates process; supported improvement of QC testing priorities process.
• Piloted planning of secondary Packaging Components in planning tool: defined scope of pilot with sites in Netherlands and Puerto Rico and timeline; partnered with Planning System team to resolve expiry calculation issue; developed high-level project charter, roadmap and milestones; kicked-off pilot.

• Led the Business Process and System Improvement team, developing data analytics and problem-solving skills to drive business process improvement opportunities within Supply Chain, coaching team members, and ensuring adequate training for team goals.
• Supported ASM (Amgen Singapore Manufacturing) milestones through project implementations and SAP setup deliverables, including system solutions for material pull, picking strategy optimization, and PSA (Production Supply Area) management for canceled manufacturing orders.
• Represented ASM site in the Global ERP Modernization Project, performing risk and impact assessments, developing mitigation plans, and leading Operational Readiness Testing.
• Implemented cold chain backup solutions for 2-8°C raw materials and -30°C drug substances, ensuring successful definition, approval, implementation, and operational transition.
• Strengthened Supply Chain processes and systems by establishing a change control process for SAP break-fixes and enhancements, optimizing Supply Chain Master Data/Metrics processes, and providing comprehensive SAP training solutions to staff.

• Defined and managed the global template for ERP SAP Order-to-Cash with a focus on Logistics Execution.
• Served as the Point of Contact for all build activities, including assessments, projects, enhancements, and expansions impacting the functional domain area.
• Managed the delivery of Solution Architecture services for ERP SAP Order-to-Cash and maintained Global Blueprint documentation within the designated functional domain.
• Provided expertise in Business Capabilities, Business Processes, Data, and technology specific to the functional domain.
• Led various project assignments, including Serialization, Jurisdictional Control, Global Trade, Onyx integration, Amgen Singapore, Woburn Integration, Dubai hub assessment, T-VEC Launch, Columbia implementation, Grand Country expansion, Tolling, Amgen Full Potential Clinical Supply Mobile Technology, South Africa LSP, Specialized Shipping, Clinical Visibility Serialization, Seeburger Fax-to-Order, and multiple system and process enhancements in the Order-to-Cash and Logistics Execution space.

• Interacted with Client-Facing IS teams, Super Users, and Business Partners to facilitate effective communication and support.
• Worked directly with the Center Of Excellence (COE) Technical and Infrastructure team to resolve technical incidents and implement new functionalities.
• Served as a liaison between Business Partners and COE, performing analysis and design for new requirements, and collaborating with the Development organization to create functional and technical specifications, testing, and documentation.
• Led main project assignments including ECC version 6.0 and GTS version 10.0 upgrade, Serialization, Brazil Bergamo integration, Russia implementation, ADL distribution assessment, and various system and process enhancements in the Order-to-Cash and Logistics Execution space.

• SAP ERP Order To Cash Consultant for CDSS-R (Clinical Distribution Supply System Replacement), Amgen, US: Interacted with Client-Facing, Business, and Development teams to design SAP processes and integrate clinical activities into SAP. Defined functional specifications, configured SD and LE modules, and executed functional and integration testing of various scenarios.
• Consultant for Clinical Study Design functionality and Sales Order Processing in Distribution, F. Hoffman-La Roche Ltd, Switzerland: Served as the single point of contact for the business process owner, finalized the configuration of the SD module, defined functional specifications for specific developments, and executed unit and integration testing for distribution scenarios.
• Consultant for Strategic Distribution Network Optimization project, Baxter Healthcare SA, Switzerland: Defined potential scenarios and variants for evaluation, designed a simulation tool to assess impacts, performed data collection and assessment, and provided recommendations based on data and statistics.

• Order Fulfillment Stream Lead, Hewlett Packard: Managed systems enhancements and impact analysis to support supply chain development projects, including country expansions, new ODM factories, new transportation lanes, and new business models. Implemented GATP (Global Available to Promise) and DP (Demand Planning) modules, and managed project planning, specifications, user acceptance testing, and change management.
• Project Manager for TSG France Dispatch & Monitoring: Led the outsourcing and off-shoring of Commercial Support Service to Tunisia, managing project planning, risk management, systems and processes knowledge transfer, infrastructure setup, hiring, and training scheduling. Defined and implemented SLA (Service Level Agreement) and KPI (Key Performance Indicators) reporting processes.
• Process Consultant for Order Fulfillment and Supply Chain Activities: Designed and implemented a new distribution planning tool, managed supply chain and order management processes enhancements and projects, and coordinated change management and training to optimize order management and supply chain processes.
• ERP SAP APO Implementation: Led the implementation of ERP SAP APO (Advanced Planning and Optimization) for order fulfillment, focusing on logistics execution and ensuring seamless integration and functionality.
• Global Process Optimization: Provided expertise in business process adaptation for users, factories, and logistics, ensuring effective implementation and management of changes to support supply chain development and optimization

• Order Fulfillment Stream Lead: Managed systems enhancements and impact analysis to support supply chain development projects, including country expansions, new ODM factories, new transportation lanes, and new business models. Implemented GATP (Global Available to Promise) and DP (Demand Planning) modules, and managed project planning, specifications, user acceptance testing, and change management.
• Repair forecasting and planning for EMEA IPG Consumer.
• Repair network monitoring and performance follow-up.
• Inventory management.

• International Logistics Coordinator: Managed production planning, inventory control, transit and warehousing organization, and set-up of logistics and after-sales repair processes.
• Production Planning: Oversaw the planning and scheduling of production activities to ensure efficient operations.
• Inventory Control: Maintained accurate inventory levels and managed stock to meet production and distribution needs.
• Transit and Warehousing Organization: Coordinated the movement and storage of goods, ensuring timely and efficient logistics operations.
• Set-up of Logistics and After-sales Repair Processes: Established and optimized logistics processes and after-sales repair services to enhance customer satisfaction.
• Export Commercial Assistant: Monitored distributor networks for Germany, France, Switzerland, Australia, and Japan, coordinated communication activities such as advertising material and exhibitions, and led the sales administration team.

• Order management.
• Export production planning.
• Sales administration, customs documentation handling.