- Food Tourism
- Dancing
- Watching Movies and TV Shows
- Participating in cultural exchange programs and homestays
- Hiking
- Volunteering
Chloe Podczervinski
Boulder,CO
Summary
Experienced with front-of-house operations and guest services. Utilizes strong organizational and leadership skills to maintain smooth service flow. Track record of enhancing customer satisfaction and resolving conflicts effectively.
Overview
5
5
years of professional experience
Work History
Head Hostess
El Padrino
01.2021 - 08.2025
- Managed guest seating and flow to optimize dining experience and reduce wait times.
- Trained and mentored new host staff, enhancing team efficiency and service quality.
- Coordinated with kitchen and service teams to ensure timely order delivery and guest satisfaction.
- Implemented reservation system improvements, streamlining booking processes and reducing errors.
Baker
Crumbl Cookies
04.2022 - 01.2024
- Enhanced flavor profiles by developing and refining innovative recipes.
- Ensured ingredient availability by effectively managing inventory levels.
- Trained new staff on baking techniques and operational best practices.
- Streamlined cookie production processes to significantly improve efficiency.
Education
Bachelor of Science - Business Administration
University of Colorado Boulder
Boulder05-2029
Skills
- Guest service
- Reservation coordination
- Bar terminology
- Exceptional communication
- Guest relations management
- Safe food handling
- Greeting and seating
- Restaurant software proficiency
- Reservation planning
- Service prioritization
- Menu memorization
Accomplishments
National Honors Society, Student Councial social member, social media director of varisyt dance team
Interests
Timeline
Baker
Crumbl Cookies
04.2022 - 01.2024
Head Hostess
El Padrino
01.2021 - 08.2025
Bachelor of Science - Business Administration
University of Colorado Boulder
AP Scholar
Received a 4 or more on multiple AP Exams for credit