Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isabelle Garcia

Auburn,WA

Summary

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Highly organized, proactive and punctual. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

3
3
years of professional experience

Work History

Coordinator

HomeGoods, TJX Companies
Augusta, GA
07.2021 - 12.2022
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Coordinator

HomeGoods, TJX Companies
Covington, Washington
01.2021 - 07.2021
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Delegated work to staff, setting priorities and goals.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Participated in weekly team meetings to discuss strategies for improving customer service.
  • Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
  • Greeted customers and provided excellent customer service.
  • Placed special orders or called other stores to find desired items.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.
  • Operated cash register to process sales transactions.
  • Organized and maintained store displays.

Cashier

Target
Harker Heights, TX
03.2020 - 12.2020
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Answered customer inquiries regarding store policies and procedures.
  • Performed other duties as assigned by management.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Kentlake High School
Kent, WA
06-2019

Skills

  • Adaptability and flexibility
  • Conflict resolution
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Time management
  • Customer service
  • Presenting ideas and plans
  • Problem-solving

References

References available upon request.

Timeline

Coordinator

HomeGoods, TJX Companies
07.2021 - 12.2022

Coordinator

HomeGoods, TJX Companies
01.2021 - 07.2021

Cashier

Target
03.2020 - 12.2020

High School Diploma -

Kentlake High School

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Isabelle Garcia