Isabelle Gonzales
Socorro,NM
Overview
31
31
years of professional experience
Work History
Caregiver
State of New Mexico
Socorro, NM
09.2021 - Current
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Administered prescribed medications on a timely basis following care plan instructions.
Head Cashier/Customer Service Representative
99 Cents Only
La Mesa, CA
10.2014 - 09.2021
- Prepared cash deposits and balanced store safe for closing of business.
- Assisted other departments when needed by providing additional support during busy periods.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
- Trained new cashiers in POS system operation, customer service protocols, and store policies.
Customer Service Representative Seasonal
Provide Commerce
San Diego, CA
12.2013 - 05.2015
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided exceptional customer service to ensure customer satisfaction.
Legal Secretary Assistant
Law Office Michael Alfred
San Diego, CA
11.2011 - 02.2014
- Assisted with various projects related to document production, discovery requests, contract preparation and litigation support.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Drafted or reviewed legal documents and precedents to support case preparation.
- Handled confidential information with discretion and integrity.
- Printed copies of legal forms and documents upon request.
Legal Secretary
2nd Judicial District Attorney's Office
Albuquerque, NM
06.2007 - 06.2010
- Photocopied all correspondence, documents and other printed materials.
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Processed summonses, subpoenas and complaints.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Composed and revised legal documents, letters, depositions and court documents.
Legal Secretary
7th Judicial District Attorney
Socorro, NM
04.1994 - 06.2006
- Drafted letters and prepared legal correspondence for attorneys and legal assistants.
- Photocopied all correspondence, documents and other printed materials.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Processed summonses, subpoenas and complaints.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Assisted in trial preparation activities such as organizing exhibits, preparing witness binders and assembling jury instructions.
- Checked office supplies stock and placed orders to maintain levels.
Education
GED -
Socorro High School
Socorro, NM09-1978
University of New Mexico
Albuquerque, NMNew Mexico Institute of Mining & Technology
Socorro, NMTimeline
Caregiver
State of New Mexico
09.2021 - Current
Head Cashier/Customer Service Representative
99 Cents Only
10.2014 - 09.2021
Customer Service Representative Seasonal
Provide Commerce
12.2013 - 05.2015
Legal Secretary Assistant
Law Office Michael Alfred
11.2011 - 02.2014
Legal Secretary
2nd Judicial District Attorney's Office
06.2007 - 06.2010
Legal Secretary
7th Judicial District Attorney
04.1994 - 06.2006
GED -
Socorro High School
University of New Mexico
New Mexico Institute of Mining & Technology