Dependable individual equipped for fast-paced work and changing daily needs. Serves guests effectively with attention to detail and hardworking approach. Seeks out opportunities to go above basics, improve processes, and increase guest satisfaction.
Overview
7
7
years of professional experience
Work History
Salon Owner
Salon Reflection
10.2022 - Current
Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
Coordinated staff meetings to discuss goals, address concerns, and celebrate achievements collectively.
Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
Maintained daily, monthly, and quarterly records of costs and revenue.
Foster Coordinator/Shelter Tech
Midwest Animal ResQ
10.2023 - 08.2024
Assisted with day-to-day shelter operations, working efficiently and productively with all team members.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Provided safe and clean environment for animals mental health.
Adoptions Counselor
Great Plains SPCA
10.2022 - 10.2023
Established a strong rapport with clients through empathetic listening, clear communication, and consistent follow-up, resulting in increased trust and satisfaction.
Enhanced adoptive family satisfaction by providing comprehensive guidance and support throughout the adoption process.
Banquet Operations Manager/Carryout Lead/Server
Maggianos
07.2017 - 09.2021
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Collaborated with team members during busy shifts fir efficient workflow and excellent guest experiences.
Served food and beverages promptly with focused attention to guest needs.
Hairstylist
ULTA
03.2019 - 07.2021
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.