Alison Smith
Pflugerville,TX
Summary
I am enthusiastic about bettering myself as a person and employee. I love learning new techniques and making goals for my future. I am licensed in the beauty Industry providing high quality color, custom cuts, blow dry styles and 8 years being a skilled body wax specialist and trainer. I tend to be the person who is an excellent listener and communicator. Works hard to make each client's experience a positive one. Professional business to client relationships are very important to me. I am seeking a role offering room for career progression, development or change. I am willing to train and also do more continuing education to only make myself better in becoming an outstanding employee. I have good reception and computer skills. Customer satisfaction is key. Hardworking Individual with a pleasant personality and passion for making others feel great. Focused on building a loyal client base, by developing and enhancing personal education.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Salon Owner
Iron Glo Beauty
Georgetown, TX
11.2022 - Current
- Do a number of hair services, full consultations and keep the clients engaged during their services
- Make appointments, do my own marketing and computer skills
- Take payments and manage books/clients.
- Inventory
- Manage the salon as a whole
Trainer/wax specialist
European Wax Center
Round Rock, TX
07.2017 - 11.2022
- As a trainer at EWC, I train new employees and go through a thorough program with them about wax techniques, product sells and good customer service
- Other wax specialist I go and work with them as well for any questions or refreshers they may need
- I wax from head to toe and help create a comfortable environment for anyone to come in for their waxing experience
- Product knowledge is key as well to help guest maintain their skin for a good healthy wax
- Costumer service and maintaining the best guest relationship possible.
- Sell and retain retail
Lead Stylist Key/ Holder (Manager 4 months)
Vent Blotique
Round Rock, TX
12.2015 - 05.2017
- Greeted every costumer with a warm welcome, and a bright smile
- Managed costumer and stylist concerns
- Managed day to day operations to include: opening and closing of salon, daily scheduling, Bank deposits, reporting and Inventory control
- Created an environment for consultation and recommendations on daily hair needs that encouraged client retention at the salon
- Trained new stylist on Vent blow dry techniques-small waxing services.
Lead Bather
Petsmart
Round Rock, TX
11.2009 - 05.2016
- Greeted every costumer with a smile
- Made appointments and took phone calls
- Trimmed and styled animal coats according to owner instructions and breed standards
- Promoted skin and coat health through regular grooming
- Groomed 13-15 dogs per scheduled shift day
- Consulted with owners and made recommendations on the individual grooming needs of their pets
- Gave medical baths when prescribed by a veterinarian
- Identified and reported signs of illness in dogs during bathing and grooming
- Developed long-term relationships with clients and bonded with their animals through regular contact.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TX05.2010
Skills
- Front Desk
- Customer service
- Computer literacy
- Guest Services
- Cleaning Experience
- Retail Sales
- Marketing
- Scheduling
- Store management
- Cash handling
- Some medical terminology
- Direct sales
- Upselling
- Banking
- Supervising experience
- Hair services
- Body waxing
Certification
- Cosmetologist
- April 2019 to April 2021
- Expires every 2 years. All together had it for 6 years.
- Cosmetology License
- Esthetician License
Accomplishments
- Lead Bather
- Petsmart - Round Rock, TX
- November 2009 to May 2016
- Greeted every costumer with a smile. Made appointments and took phone calls. Trimmed and styled animal coats according to owner instructions and breed standards. Promoted skin and coat health through regular grooming. Groomed 13-15 dogs per scheduled shift day Consulted with owners and made recommendations on the individual grooming needs of their pets. Gave medical baths when prescribed by a veterinarian. Identified and reported signs of illness in dogs during bathing and grooming. Developed long-term relationships with clients and bonded with their animals through regular contact.
- #1 Stylist total net sales
- Texas Salons
- 2016 to 2016
- #1 Stylist
- #2 Stylist at Take Home per guest
Additional Information
I am a eager person and love learning new things and challenges to help myself grow as a person.
Timeline
Salon Owner
Iron Glo Beauty
11.2022 - Current
Trainer/wax specialist
European Wax Center
07.2017 - 11.2022
Lead Stylist Key/ Holder (Manager 4 months)
Vent Blotique
12.2015 - 05.2017
Lead Bather
Petsmart
11.2009 - 05.2016
High School Diploma -
Pflugerville High School