Isabelle Hawkins
Walgreens
White Hall,MD
1
year of professional experience
Reliable and punctual cashier with strong customer service, accurate cash handling, and a focus on professionalism. Skilled in resolving checkout issues, keeping transactions correct, and supporting a smooth front-end experience.
Work History
Cashier
11 Months- Processed customer purchases accurately using POS systems and handled cash, credit, and debit transactions.
- Greeted customers promptly and provided friendly service while resolving routine checkout questions.
- Scanned merchandise efficiently and maintained accuracy across price overrides, coupons, and promotions.
- Verified customer age for restricted purchases in compliance with store policies and regulations.
- Assisted with returns, exchanges, and receipt lookups while following established register procedures.
- Kept checkout area organized, stocked, and clean to support smooth customer flow.
- Collaborated with store team to complete front-end tasks and maintain consistent service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Enhanced customer loyalty by participating in rewards program enrollment.
Education
High School Diploma
Skills
Cash register operation
Customer support
Work ethic
Product restocking
Time management skills
Point of sale operation
Reliability and punctuality
Customer relations
Professionalism
Work ethic and integrity
Patience and empathy
Issue resolution
ID verification
Attention to detail
Timeline
Cashier
Walgreens
11.2025 - CurrentRead More
Penn Foster Career School
High School Diploma
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