Summary
Overview
Work History
Education
Skills
Timeline
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Isabelle Hermida

Mooresville,NC

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

6
6
years of professional experience

Work History

CNA

Lake Norman Regional Medical Center
Mooresville, NC
01.2021 - 09.2022
  • CNA on Ortho/Nuero/Spine/Bariatrics
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Facilitated personal hygiene management, feeding and ambulation.

Account Manager, Sales

Powerhome Solar/ Pink Energy
Mooresville, NC
01.2020 - Current
  • Managed friendly and professional customer interactions.
  • Maintaining reports and keeping all reported data current.
  • Audit and secure all lending for each customer’s account.
  • Review all contracts and satisfy all lending stipulations.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Set up new accounts, established customer credit, and set up payment methods.

Cashier -Catering coordinator

Panera Bread
Mooresville, NC
01.2019 - 01.2021

Education

High School Diploma -

Lake Norman High School
2021

Skills

  • Interpersonal skills gained from direct interaction with patients
  • Empathy and compassion
  • PSS charting program
  • Microsoft Office
  • Verbal and Written Communication
  • Operational Efficiency
  • Information Updates
  • Issue Resolution
  • Energy Solutions
  • Salesforce software

Timeline

CNA

Lake Norman Regional Medical Center
01.2021 - 09.2022

Account Manager, Sales

Powerhome Solar/ Pink Energy
01.2020 - Current

Cashier -Catering coordinator

Panera Bread
01.2019 - 01.2021

High School Diploma -

Lake Norman High School

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