Maryangy Quintero
Orlando,FL
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
AdventHealth
Orlando, FL
02.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Patient Care Technician II
AdventHealth
Orlando, FL
09.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Certified Nursing Assistant
Palm Garden of Orlando
07.2023 - 09.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Certified Nursing Assistant
Unidad de Rodilla y Hombro Artrolap C. A
09.2015 - 03.2018
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Expedited insurance authorizations for treatments or procedures, streamlining financial aspects of patient care delivery.
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Associate of Science in Nursing - Nursing
ANA G. Mendez University
Orlando, FL12.2025
Phlebotomy Technician - Phlebotomy
I.T of Central Florida Vocational School
Orlando09.2023
Certified Nursing Assistant - HealthCare
I.T. Of Central Florida, Orlando
06.2022
High School Diploma -
U.E.P. Colegio Belagua
Guatire, Vzla07.2014
Skills
- Microsoft Office (World, Powerpoint, Excel), Google Suite, PointClickCare, Epic
- Interpersonal skills gained from direct interaction with patients
- Patient Registration
- Critical thinking abilities
- Professionalism and Ethics
- Records Management
- HIPAA Compliance Understanding
- Workflow Coordination
- Supply Restocking
- Healthcare Software Knowledge
- Critical Thinking
- Basic Life Support for Health Care Providers (BLS)
Certification
- OSHA Bloodborne Pathogens, 05/2022
- BLS/CPR, 05/2022
- Alzheimer's Disease, 05/2022
- Assistance with Self-administration of Medications, 05/2022
- HIV/AIDS Awareness certificate, 05/2022
- Domestic Violence Awareness, 05/2022
- HIPAA, 05/2022
- Elder Abuse, Neglect and Exploitation, 05/2022
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Health Unit Coordinator
AdventHealth
02.2024 - Current
Patient Care Technician II
AdventHealth
09.2023 - Current
Certified Nursing Assistant
Palm Garden of Orlando
07.2023 - 09.2023
Certified Nursing Assistant
Unidad de Rodilla y Hombro Artrolap C. A
09.2015 - 03.2018
Associate of Science in Nursing - Nursing
ANA G. Mendez University
Phlebotomy Technician - Phlebotomy
I.T of Central Florida Vocational School
Certified Nursing Assistant - HealthCare
I.T. Of Central Florida, Orlando
High School Diploma -
U.E.P. Colegio Belagua