Summary
Overview
Work History
Education
Skills
Timeline
CPR certification
EMT certification of completion
Generic

Isabelle Jimenez

Litchfield Park,AZ

Summary

Proven to excel in high- pressure environments. I bring a history of surpassing employer expectations through exceptional teamwork, communication, and time management skills. At UPS Warehouse, I significantly enhanced workplace safety and efficiency. Skilled in Microsoft Office and adept at fostering positive customer interactions, my focus is on achieving and exceeding goals through collaboration and technical proficiency.

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operating well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results- driven with a passion for growth and efficiency to meet company needs and increase service value.

Since working at Sun Health along with my current job as a diet representative at Honor Health, I have years of customer service experience that has shaped me immensely with how I deal with patients, handled many phone calls everyday, and learned how to multitask efficiently. Very eager to find different ways to maintain high customer service and processed transactions accurately and efficiently, worked various hours and did so always with a smile and a positive attitude.

Overview

5
5
years of professional experience

Work History

Diet Representative

Honor Health Deer Valley Medical Center
02.2026 - Current
  • Facilitated patient inquiries, ensuring timely and accurate information delivery.
  • Coordinated appointment scheduling, optimizing provider availability and patient access.
  • Managed electronic health records, maintaining data integrity and compliance with regulations.
  • Streamlined communication between departments to enhance workflow efficiency and patient care.
  • Resolved patient concerns promptly, fostering positive relationships and trust within the community.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Sun Health Server/Customer Service

Sun Health Collonade
02.2025 - 12.2025
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Assisted in training new servers on menu details and service protocols.
  • Managed cash handling and payment processing efficiently.
  • Developed strong relationships with regular patrons, fostering loyalty to establishment.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Package Handler/Hazmat Responder

UPS Warehouse
08.2021 - 01.2025

*Handle leaking packages and move them to a more secure location

*Use of chemicals to carefully and responsibly dispose of hazardous packages

*Involves updating client databases regularly, conveying an aptitude for database administration principles

*Requires teamwork and effective communication between coworkers and supervisors

*Removed jams and unblocked conveyor system to maintain flow of goods

*Followed safety regulations to maintain a sage work environment

*Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses

Education

Medical Billing And Coding

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
02.2027

High School Diploma -

Desert Edge High School
Goodyear, AZ
05.2021

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Client relationship building

Timeline

Diet Representative

Honor Health Deer Valley Medical Center
02.2026 - Current

Sun Health Server/Customer Service

Sun Health Collonade
02.2025 - 12.2025

Package Handler/Hazmat Responder

UPS Warehouse
08.2021 - 01.2025

Medical Billing And Coding

Maricopa Community Colleges, Estrella Mountain Community College

High School Diploma -

Desert Edge High School

CPR certification

completed-2021

EMT certification of completion

completed-2021

Isabelle Jimenez