Summary
Overview
Work History
Education
Skills
Work Availability
Websites
Timeline
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Sarah Ragsdale

Diet Representative
Phoenix,AZ

Summary

Dynamic and goal-oriented professional with a proven track record at Honor Health, enhancing patient experiences through exceptional communication and customer support. Skilled in data entry and performance improvement, I excel in multitasking and fostering teamwork, consistently resolving issues to elevate satisfaction levels and streamline operations.

Overview

22
22
years of professional experience

Work History

Diet Representative

Honor Health
11.2021 - Current
  • Facilitated effective communication between patients and healthcare providers to enhance patient experience.
  • Assisted in coordinating patient care activities, ensuring adherence to protocols and standards.
  • Maintained accurate patient records using electronic health record systems to support clinical operations.
  • Trained new staff on operational procedures and best practices to ensure consistent service delivery.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.

Server, Trainer

Southern Rail
05.2014 - 03.2018
  • Trained new servers on menu knowledge and customer service standards.
  • Collaborated with management to identify areas for improvement in service delivery.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Monitored new server performance and offered continuous support throughout training period.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
  • Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.

Station Chef

Wolfley's Neighborhood Grill
01.2010 - 06.2011
  • Prepared and cooked high-quality menu items in fast-paced kitchen environment.
  • Collaborated with team to ensure timely food service during peak hours.
  • Maintained cleanliness and organization of workstations, adhering to health regulations.
  • Assisted in training new staff on cooking techniques and kitchen safety protocols.

Shift Manager

Firebirds Wood Fired Grill
06.2003 - 08.2006
  • Implemented inventory management systems, improving stock accuracy and availability.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
  • Supervised daily operations, ensuring compliance with safety standards and company policies.
  • Trained and mentored team members to enhance performance and improve service quality.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.

Education

Associate of Occupational Studies - Hospitality Management

Scottsdale Culinary Institute
Scottsdale, AZ

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Performance improvement
  • Multitasking Abilities
  • Excellent communication
  • Teamwork and collaboration
  • Time management
  • Decision-making

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Diet Representative

Honor Health
11.2021 - Current

Server, Trainer

Southern Rail
05.2014 - 03.2018

Station Chef

Wolfley's Neighborhood Grill
01.2010 - 06.2011

Shift Manager

Firebirds Wood Fired Grill
06.2003 - 08.2006

Associate of Occupational Studies - Hospitality Management

Scottsdale Culinary Institute

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