Sarah Ragsdale
Diet Representative
Phoenix,AZ
Summary
Dynamic and goal-oriented professional with a proven track record at Honor Health, enhancing patient experiences through exceptional communication and customer support. Skilled in data entry and performance improvement, I excel in multitasking and fostering teamwork, consistently resolving issues to elevate satisfaction levels and streamline operations.
Overview
22
22
years of professional experience
Work History
Diet Representative
Honor Health
Phoenix, AZ
11.2021 - Current
- Facilitated effective communication between patients and healthcare providers to enhance patient experience.
- Assisted in coordinating patient care activities, ensuring adherence to protocols and standards.
- Maintained accurate patient records using electronic health record systems to support clinical operations.
- Trained new staff on operational procedures and best practices to ensure consistent service delivery.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Updated job knowledge by participating in educational opportunities, reading professional publications, and maintaining personal networks.
Server, Trainer
Southern Rail
Phoenix, AZ
05.2014 - 03.2018
- Trained new servers on menu knowledge and customer service standards.
- Collaborated with management to identify areas for improvement in service delivery.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Monitored new server performance and offered continuous support throughout training period.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
Station Chef
Wolfley's Neighborhood Grill
Phoenix, AZ
01.2010 - 06.2011
- Prepared and cooked high-quality menu items in fast-paced kitchen environment.
- Collaborated with team to ensure timely food service during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Assisted in training new staff on cooking techniques and kitchen safety protocols.
Shift Manager
Firebirds Wood Fired Grill
Phoenix, AZ
06.2003 - 08.2006
- Implemented inventory management systems, improving stock accuracy and availability.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction levels.
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored team members to enhance performance and improve service quality.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.
Education
Associate of Occupational Studies - Hospitality Management
Scottsdale Culinary Institute
Scottsdale, AZSkills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Performance improvement
- Multitasking Abilities
- Excellent communication
- Teamwork and collaboration
- Time management
- Decision-making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Diet Representative
Honor Health
11.2021 - Current
Server, Trainer
Southern Rail
05.2014 - 03.2018
Station Chef
Wolfley's Neighborhood Grill
01.2010 - 06.2011
Shift Manager
Firebirds Wood Fired Grill
06.2003 - 08.2006
Associate of Occupational Studies - Hospitality Management
Scottsdale Culinary Institute