Noah Sullivan
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities in a healthcare setting with a positive attitude. Demonstrated customer service experience in healthcare and business settings. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician Extern
Honor Health
06.2024 - 07.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Promoted a positive workplace atmosphere through effective communication and collaboration among team members.
- Increased accuracy of test results by carefully following established protocols for specimen handling and storage conditions.
- Performed difficult venipunctures with skill and precision, minimizing patient discomfort during the procedure.
- Provided exceptional customer service to patients, addressing concerns, and answering questions about the blood draw process.
Airline Coordinator
LSG Sky Chefs
04.2023 - 02.2024
- Interpreted Flight Specifications and Billing Sales Form.
- Conducted specification checks on finished product.
- Communicated with customer and suppliers both internal and external.
- Checked flight against Boarding Bill and Diagrams to ensure correct packing and accuracy of paperwork.
- Communicated issues found to Management and Quality as well as employee responsible for packing.
- Ensured flight is complete and fully prepared for departure.
- Maintained documentation/file of all flights checked.
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Senior Deckhand / First Officer
City Cruises
03.2022 - 12.2022
- Ensured customers had a safe and enjoyable experience onboard vessels.
- Provided safety information to passengers.
- Ensured compliance with safety regulations with passengers.
- Dealt with passengers ticketing information.
- Prevented ships under navigational control from engaging in unsafe operations.
- Consulted maps, weather reports or navigation equipment to determine and direct ship movements.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
- Kept watch aboard vessels to identify changing conditions or potential issues and implement corrective actions.
- Verified hydraulic fluid, air pressure and oxygen levels to check on systems operations.
- Directed and coordinated crew members and workers and maintained strict operational schedules and profit targets.
- Adhered to laws and regulations based on voyage locations.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Took responsibility for ship operations in cases of injury or illness.
- Read gauges to verify sufficient levels of hydraulic fluid, air pressure and oxygen.
- Docked and undocked vessel using radios, depth finders, radars, lights, lighthouses and buoys to make safe and accurate operational decisions.
Chauffeur
Uber
06.2019 - 11.2021
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Logistics Coordinator
Amazon
01.2020 - 08.2021
- Processed and entered customer orders into database and provided proactive customer service for accounts.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
Cashier
Lost-n-found Youth
04.2019 - 12.2020
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
Assembly Line Production Worker
Project Open Hand Atlanta
10.2018 - 11.2019
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
Education
Phlebotomy Technician Certificate - Phlebotomy
Pima Medical Institute
Phoenix, Arizona 07.2024
No Degree - Forensic Science
Curry College
Massachusetts No Degree - Marine Biology
Eckerd College
St. Petersburg, FLHigh School Diploma -
Benjamin Franklin Academy
Atlanta2018
Skills
- Blood collection techniques
- Patient confidentiality
- HIPAA
- Order of draw mastery
- Specimen handling
- Patient Positioning
- Safety Protocols Adherence
- Venipuncture Expertise
- Medical terminology knowledge
- Patient identification accuracy
- Labeling specimens correctly
- Proper needle disposal
Certification
- Certified phlebotomy technician
- CPR Certified
- Holds Transportation Worker Identification Credential issued by TSA
Timeline
Phlebotomy Technician Extern
Honor Health
06.2024 - 07.2024
Airline Coordinator
LSG Sky Chefs
04.2023 - 02.2024
Senior Deckhand / First Officer
City Cruises
03.2022 - 12.2022
Logistics Coordinator
Amazon
01.2020 - 08.2021
Chauffeur
Uber
06.2019 - 11.2021
Cashier
Lost-n-found Youth
04.2019 - 12.2020
Assembly Line Production Worker
Project Open Hand Atlanta
10.2018 - 11.2019
Phlebotomy Technician Certificate - Phlebotomy
Pima Medical Institute
No Degree - Forensic Science
Curry College
No Degree - Marine Biology
Eckerd College
High School Diploma -
Benjamin Franklin Academy
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