Isabelle Johansen
Hayden
Summary
Detail-oriented professional with hands-on experience in housekeeping and customer service. Recognized for teamwork, time management, and a commitment to quality, consistently achieving high standards of cleanliness and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Housekeeper
La Quinta
Coeur D'Alene, ID
05.2025 - Current
- Maintained cleanliness and organization of guest rooms to enhance customer satisfaction.
- Collaborated with team members to streamline cleaning processes for efficiency and quality control.
- Inspected rooms for maintenance issues, promptly reporting to management for resolution to uphold standards.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Babysitter
Family Members
09.2021 - 08.2024
- Supervised children's activities and ensured a safe environment.
- Developed engaging educational games to promote learning and creativity.
- Managed daily schedules for meals, naps, and playtime.
- Communicated effectively with parents regarding children's progress and behavior.
- Monitored emotional well-being of children, providing support during challenging moments.
- Adapted activities based on individual needs and interests of each child.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children to organize toys, wash hands, and share by leading by example.
Carhop Server
Sonic
Billings, MT
09.2023 - 02.2024
- Delivered food and beverages to customers with efficiency and accuracy.
- Maintained cleanliness of service areas to ensure a welcoming environment.
- Assisted team members during peak hours to enhance service speed.
- Handled customer inquiries and resolved issues to improve satisfaction.
- Trained new staff on menu items, service protocols, and equipment use.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
Barista
Starbucks
Billings, MT
02.2024 - 09.2024
- Prepared quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness of workstations and adhered to health and safety regulations.
- Provided exceptional customer service, ensuring a positive experience for each guest.
- Operated coffee brewing equipment and POS systems efficiently during peak hours.
- Trained new baristas on beverage preparation techniques and service protocols.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
GED -
NIC Adult Education Center
Coeur D'alene, ID04-2027
Skills
- Teamwork
- Housekeeping
- Customer service
- Physically strong
- Flexible scheduling
- Attention to detail
- Toddler care experience
- Reading and storytelling
- Licensed driver
- Infant care experience
- Safety protocols
- Equipment operation
- Bloodborne pathogens
- Deep cleaning
- Strong work ethic
- Time management
- Patience and empathy
- Reliability
Timeline
Housekeeper
La Quinta
05.2025 - Current
Barista
Starbucks
02.2024 - 09.2024
Carhop Server
Sonic
09.2023 - 02.2024
Babysitter
Family Members
09.2021 - 08.2024
GED -
NIC Adult Education Center