ISABELLE JOHNSON
Marriott Vacations Worldwide (MVW)
Maui,Hawaii
7
years of professional experience
Versatile and detail-oriented professional with experience in property operations, owner relations, quality control, sales management, and creative support. Skilled in coordinating projects, managing administrative tasks, resolving customer concerns, and leading teams. Known for strong organization, adaptability, and communication skills, with a hands-on approach to keeping operations running smoothly and delivering exceptional service.
Work History
STUDENT TEACHER — KINDERGARTEN ART CURRICULUM
- Assisted in planning and delivering age-appropriate art curriculum and classroom activities.
- Organized materials, supported classroom routines, and coordinated activities to maintain an engaging learning environment.
- Collaborated with educators to support student participation and classroom organization.
OWNER SERVICES REPRESENTATIVE
3 Months- Support day-to-day property operations across a portfolio of 182 units, coordinating evaluations, administrative needs, vendor services, and owner requests.
- Conduct unit evaluations, document property conditions, identify areas requiring attention, and support property standards.
- Coordinate appliance procurement and installations, including requesting vendor quotes, comparing pricing, confirming specifications, scheduling installations, and following up on completion.
- Process invoices, maintain organized documentation, and support accurate administrative and operational records.
- Respond to owner inquiries, answer questions, communicate updates, and coordinate follow-up to resolve concerns efficiently.
- Collaborate with vendors, maintenance, housekeeping, and internal teams to address unit needs and coordinate property-related projects.
- Maintain and organize unit information, appliance records, evaluation results, and related documentation.
- Manage multiple priorities, deadlines, and ongoing requests while maintaining professional communication and attention to detail.
- Provide hands-on support across owner services, property coordination, administration, and daily operations to help ensure a positive ownership experience.
MANAGER OF SALES & PRODUCTION
1 Year- Managed daily sales and production operations while leading a team of four sales associates.
- Coordinated team responsibilities, supported daily business operations, and maintained customer service standards.
- Resolved customer concerns, built strong customer relationships, and supported sales performance.
- Assisted with inventory organization, product presentation, team training, and operational efficiency.
CREATIVE TEAM MEMBER
9 Months- Supported creative initiatives, brand presentation, and day-to-day retail operations.
- Collaborated with team members to maintain brand consistency and support customer engagement.
- Adapted to changing priorities in a fast-paced, team-oriented environment.
QUALITY CONTROL / LABORATORY TECHNICIAN
2 Years 2 Months- Performed laboratory testing and quality-control procedures to evaluate construction materials against established specifications.
- Maintained accurate testing records, results, and documentation to support quality assurance and operational requirements.
- Identified inconsistencies, communicated findings, and supported corrective actions to maintain quality standards.
- Followed established procedures and safety requirements while managing multiple testing and reporting responsibilities.
- June 2023 – [End Date]
Education
Bachelor’s degree - Economics; Marketing minor planned
- Coursework in Economics
- Studies currently paused.
Skills
Owner Relations & Customer Service
Property relations
Unit Evaluations
Team management
Customer service
Invoice Processing
Administrative Support
Owner Inquiry Resolution
Project Coordination
Records Management
Scheduling
Microsoft Excel
Microsoft Outlook
Team Collaboration
Problem-Solving
Strong written and verbal communication skills.
Highly organized with the ability to manage competing priorities.
Experienced in coordinating vendors
projects
documentation
and owner requests.
Professional
adaptable
and solutions-oriented.
Committed to delivering responsive service and maintaining high operational standards.
Personal Information
Title: OWNER SERVICES REPRESENTATIVE | PROPERTY OPERATIONS | OWNER RELATIONS
Timeline
OWNER SERVICES REPRESENTATIVE
Marriott Vacations Worldwide (MVW)
08.2026 - CurrentRead More
STUDENT TEACHER — KINDERGARTEN ART CURRICULUM
Maui Preparatory Academy
01.2023 Read More
MANAGER OF SALES & PRODUCTION
Cariloha
08.2021 - 08.2022Read More
CREATIVE TEAM MEMBER
Lonely Ghost
11.2020 - 08.2021Read More
QUALITY CONTROL / LABORATORY TECHNICIAN
Geneva Rock
06.2019 - 08.2021Read More
Utah Valley University (UVU)
Bachelor’s degree from Economics; Marketing minor planned
Read More