Isabelle Korsbon

• Provide exceptional customer service to ensure a positive and memorable dining experience, exceeding guest expectations whenever possible.
  Efficiently prepare and serve a variety of draft beers, wines, and espresso drinks, ensuring accuracy and customer satisfaction.
• Enhance the customer experience by explaining menu items and market products, detailing distinctions, Italian origins, and curating perfect pairings for delicious meals or parties.
• Manage guest flow and order processing by strategically monitoring order volume and complexity. This proactive approach helps minimize wait times and maintain customer satisfaction for both online and in-person orders.
• Streamline order processing by taking accurate orders over the phone and at the register. I efficiently handle cash and card payments, ensuring staff efficiency and customer satisfaction with order accuracy and payment processing.
• Maintain a clean and efficient work environment by restocking the market floor and ensuring both the dining area and kitchen are clean and well-stocked. This contributes to a positive customer experience and increased staff productivity.
• Thrive in a collaborative environment, fostering open communication through respectful requests and assistance. I actively support colleagues and believe a positive workplace begins with each team member.

Catering Delivery Driver

• Reliable and efficient Catering Delivery Driver with a focus on safe and timely transport of food orders. Adept at navigating local routes and ensuring customer satisfaction through excellent communication and professional demeanor.

• Educated community members on critical environmental issues, specifically the dangers of PFAS (per- and polyfluoroalkyl substances), and mobilized their support for Clean Water Action's advocacy efforts to lobby for stricter PFAS regulations in Minnesota.
• Mobilized grassroots support for environmental protection initiatives through persuasive communication and outreach strategies.
• Leveraged strong interpersonal skills to build rapport with residents, fostering positive relationships even in challenging canvassing situations. This role demanded effective communication, assessing individual needs, and maintaining self-motivation while demonstrating patience and the ability to inspire Minnesotans to support Clean Water Action's mission.
• Collaborated effectively with team members to achieve daily goals and maximize campaign impact.
  Employed self-analysis and learned from each interaction, tailoring my approach to address specific neighborhood concerns and enhance community engagement.
• Maintained a positive attitude, motivating myself and others to sustain high energy throughout the campaign.
  Reached over 2,000 Minnesota residents through canvassing efforts, securing more than $2,000 in donations within 3.5 months. My outreach consistently generated increased support for Clean Water Action each week.

• Supported a residential interior designer during the holiday season, providing exceptional customer service, respecting client space, property, and privacy, to ensure client satisfaction.
• Assisted with holiday decorating projects at clients' homes, including installation, setup, breakdown of decorations, and taking meticulous care of their belongings.
• Maintained a well-organized inventory of holiday décor items.
• Contributed to a seamless, stress-free, and respectful holiday decorating experience for clients.

• Led a team of 12 students in revitalizing the Hamline Freestore, an on campus free thrift store promoting sustainability for students and faculty.
• Developed and implemented a comprehensive marketing and rebranding campaign, including creating slogans, designing a new logo, and revamping the store's interior design for an enhanced user experience.
• Championed the visibility of Hamline's land as indigenous territory, integrating educational elements on sustainable indigenous practices into the marketing materials.

• Supported staff and adult clients with disabilities by facilitating engaging group and individual activities, fostering a positive and inclusive environment.
• Organized and led activities like basketball games, arts and crafts sessions, board games, and social gatherings, tailoring them to clients' interests and abilities.
• Built rapport with clients, providing companionship and emotional support to enhance their well-being

• Actively secured funding for Gracie's Room through community outreach initiatives, supporting their mission to provide comfort and joy to children.
• Collaborated effectively with fellow volunteers, contributing time, skills, and dedication to advance the organization's goals.
• Contributed to a positive and supportive environment for children by participating in hands-on projects, such as remodeling bedrooms and playrooms for children with disabilities or terminal illnesses. This included tasks like painting murals with uplifting themes, creating accessible furniture arrangements, and installing sensory features to cater to each child's unique needs.