Isabelle LaConte
Portland ,OR
Summary
Dynamic professional with over 2 years of customer service experience, including a leadership role at AMC Theatres. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in Excel, Word, PowerPoint, and adept at leading teams with a focus on quality and efficiency. Proven track record in organizational and leadership abilities.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Portland State University Market
Portland, OR
01.2024 - Current
- Provided excellent customer service, resolving issues and answering queries promptly.
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit, and credit card payments using the point-of-sale system.
Crew Leader
AMC Theatres
Surprise, AZ
01.2023 - 08.2023
- Monitored and evaluated the performance of crew members, providing feedback and coaching as needed.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Directed team of 10-15 crew members in daily operations and assigned tasks.
Crew Member
AMC Theatres
Surprise, AZ
05.2022 - 01.2023
- Operated the cash register or POS system to receive payment by cash, check, and credit card.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Upheld high standards of productivity and quality in operations.
Education
Bachelor of Science - Business: Accounting
Portland State University
Portland, OR06-2027
Skills
- 2 years of customer service
- Proficient in Excel, Word, and PowerPoint
- Leadership
- Organization
Timeline
Retail Sales Associate
Portland State University Market
01.2024 - Current
Crew Leader
AMC Theatres
01.2023 - 08.2023
Crew Member
AMC Theatres
05.2022 - 01.2023
Bachelor of Science - Business: Accounting
Portland State University
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