Dedicated professional with proven communication and problem resolution skills in team settings. Experienced in maintaining safety and cleanliness standards while driving customer satisfaction in fast-paced environments.
Overview
1
1
Certification
6
6
years of professional experience
Work History
CNA, Labor and Delivery
Maine Medical Center
Portland, ME
06.2026 - Current
Assisted with patient care during labor and delivery processes.
Monitored vital signs and reported changes to healthcare team.
Prepared and maintained delivery rooms for procedures.
Collaborated with nurses to implement care plans for patients.
Documented patient information accurately in medical records systems.
Maintained a sterile environment by following infection control protocols.
Provided emotional support to families during labor and postpartum recovery.
Host/Head Bartender
Batson River
Biddeford, Maine
05.2025 - Current
Greeted guests warmly and ensured a welcoming environment.
Managed reservations and coordinated seating arrangements to optimize guest flow and enhance dining experience.
Handled high-volume calls efficiently during peak hours.
Took reservations over the phone and in person.
Assisted servers by delivering food and drinks to tables promptly.
Maintained cleanliness and organization of dining area throughout shifts.
Communicated guest needs to staff to enhance service quality.
Handled guest inquiries and resolved concerns with professionalism.
Offered personalized seating and accommodations based on customer preferences and dining area capacity.
Lobstering/Meat Processor
Gil LaFlamme and Sons
Arundel, Maine
07.2020 - Current
Maintained cleanliness and sanitation of workstations and tools.
Assisted in packaging and labeling processed meat products to maintain quality and compliance.
Followed safety protocols to ensure a safe working environment.
Collaborated with team members to meet production goals efficiently.
Maintained product knowledge to assist customers effectively.
Answered customer inquiries and provided accurate information regarding products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Developed strong customer relationships to encourage repeat business.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
CNA
Kennebunk Center For Health & Rehabilitation
Kennebunk, Maine
10.2023 - 11.2024
Assisted residents with daily living activities and personal care needs to promote independence and comfort.
Monitored patient vital signs and communicated changes to nursing staff to ensure timely interventions.
Documented care provided in resident charts to maintain accurate health records and support continuity of care.
Maintained a clean and safe environment for residents and staff.
Communicated effectively with residents, families, and healthcare team members.
Supported rehabilitation activities under the guidance of healthcare professionals.
Collaborated with team members to enhance resident comfort and well-being.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Provided emotional support to family members during difficult times.