Class A CDL High Security Bus Driver
ABM Aviation
Isabelle Morna
Denver,CO
Summary
Dedicated Class A CDL High Security Bus Driver at ABM Aviation, skilled in problem resolution and customer relations. Proven ability to maintain calm under pressure while optimizing customer service. Adept at managing inbound calls and ensuring data confidentiality, contributing to a seamless transportation experience.
Work History
Education
Class A CDL Truck Driving School
Hastings College
Whittier, CA12.2005
Completion of 4 Year Millright Apprenticeship Programhip - Millwright Studies,
Rip Hondo Collage
Whittier, CA06.1985
Work Type
Full TimeWork Location
RemoteSkills
- Problem-solving skills
- Customer support
- Data entry
- Customer service
- Call center customer service
- Verbal and written communication
- Resolving issues
- Inbound phone calls
- Communicating with clients
- Call center operations
- Customer communications
- Complaint resolution
- Appointment scheduling
- Payment processing
- Gathering information
- Calm disposition
- Building rapport
- Inbound phone call management
- Customer service optimization
- Logging call information
- System documentation
- Documentation and reporting
- Providing customer support
- Customer account updates
- Professional phone voice
- Teamwork and collaboration
- Inbound call management
- Calm and professional under pressure
- Understanding customer needs
- Problem resolution
- Customer relations
- Multi-line phone systems
- Customer data confidentiality
- Remote office availability
- Issue and complaint resolution
- De-escalation techniques
- Customer relationship management (CRM)
Timeline
Class A CDL High Security Bus Driver
ABM Aviation
Class A CDL Truck Driving School
Hastings College
Completion of 4 Year Millright Apprenticeship Programhip - Millwright Studies,
Rip Hondo Collage
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