Isabelle Nelson
Rexburg,Idaho
Summary
Versatile and dedicated, I exhibited skills in customer service and food safety oversight throughout all my work experience, adapting to provide empathetic service to those with diverse needs. Recognized for reliability and empathy, I consistently exceeded employer expectations, demonstrating a commitment to excellence and adaptability in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dining Server
Lincoln Court Assisted Living
Idaho Falls, ID
01.2025 - Current
- Adjusted my serving tactics to take orders for residents with memory, hearing, or other struggles due to old age.
- Set up tables and counters to prepare dining and serving areas.
- Greeted guests and provided them with menus.
- Promptly reported any issues or complaints from customers to management team members.
- Engaged in pleasant conversation with customers to ensure a positive dining experience.
- Adhered to all company policies related to customer service standards.
Leather Worker
Teton Leather
Idaho Falls, Idaho
11.2024 - 12.2025
- Followed safety protocols when operating machinery during production activities.
- Utilized good manufacturing practices and adhered to standard operating procedures every day in order to provide consistent, high-quality results.
- Sorted through various types of hides in order to select appropriate materials for specific projects.
- Worked at fast and steady pace to meet production goals.
Various
Broulim's Supermarket
Ammon , Idaho
12.2021 - 10.2024
- I began as a courtesy clerk, where I was responsible for assisting customers with finding their items throughout the store, helping them with their groceries, and performing several janitorial duties, exceeding customer satisfaction throughout.
- Upon turning 18, I was promoted to checking, where I was responsible for handling money, educating customers on our rewards programs, and adding to the warm, friendly environment of our store.
- After returning from college, I also gained experience working in several different areas, including the Bakery and Produce departments. Where I maintained updated knowledge through continuing training to handle baking equipment, maintain food handler permits, and fulfill my responsibilities to keep each department neat, and well-stocked.
- Worked effectively in team environments to make the workplace more productive. I left Broulims to explore other employment opportunities for my degree, but I have always been welcomed back by management, should I desire a position there in the future.
Education
Some College (No Degree) - Therapeutic Recreation Emphasis in OT
Brigham Young University Idaho
Rexburg, IDSkills
- Professional appearance
- Customer Service
- Food safety oversight
- Patience and empathy
- Cleanliness and hygiene
- Memory retention
- Efficient time management
- Adaptive learning
- High energy level
- Reliability and punctuality
Certification
- CPR Certified
- Idaho Food Handler's Permit
- First Aide Certified
Timeline
Dining Server
Lincoln Court Assisted Living
01.2025 - Current
Leather Worker
Teton Leather
11.2024 - 12.2025
Various
Broulim's Supermarket
12.2021 - 10.2024
Some College (No Degree) - Therapeutic Recreation Emphasis in OT
Brigham Young University Idaho
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