Isabelle Rivera
Chula Vista,CA
Summary
Highly efficient and customer focused individual who is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Baking Associate
Nothing Bundt Cakes
04.2022 - Current
- Expertly prepared a variety of cakes following proprietary recipes and ensuring precise measurements and ingredient mixing techniques for consistent and high-quality baked goods.
- Assisted management in inventory by monitoring ingredient levels, communicating restocking needs, and optimizing ingredient usage to minimize waste and control costs.
- Detail oriented in handling delicate and perishable products, demonstrating the same precision used in frosting and decorating cakes.
- Adeptly balance precision and efficiency, ensuring the timely preparation of our cakes while upholding the bakery's commitment to quality in a bustling and fast-paced setting.
- Well versed in maintaining a clean and organized environment keeping a safe and sanitary workspace while complying to health and safety standards.
- Work well with team members to enhance productivity and achieve production goals.
Crafter
Nothing Bundt Cakes
04.2022 - Current
- Utilized artistic creativity to craft visually captivating cakes, applying decorations and designs in alignment with Nothing Bundt Cakes' aesthetic standards.
- Demonstrated exceptional attention to detail, ensuring each crafted cake met quality and presentation expectations.
- Thrived in a fast-paced environment by efficiently managing crafting tasks, consistently meeting production targets and timelines, and supporting the team in fulfilling customer orders promptly while maintaining a smooth workflow.
Guest Service Representative
Nothing Bundt Cakes
04.2022 - Current
- Expertly guided customers through the bakery's product offerings, helping them make informed decisions and upselling additional products to maximize sales opportunities.
- Processed customer orders accurately and efficiently ensuring order details were correct, payments were processed securely, and receipts were provided promptly.
- Resolved customer concerns and complaints with professionalism turning potentially negative experiences into positive ones and building customer loyalty.
- Greeted customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Frosting Associate
Nothing Bundt Cakes
04.2022 - Current
- Demonstrated exceptional skill and artistry in frosting cakes according to Nothing Bundt Cakes' signature standards, ensuring a consistent and visually appealing product for customers.
- Adapted flexibly to high-demand periods, displaying a strong work ethic and commitment to meeting deadlines without compromising on cake quality or presentation.
- Contributed to a team atmosphere, effectively communicating with peers to troubleshoot challenges and optimize cake production processes.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ04.2025
Bachelor of Science - Kinesiology
San Diego State University
San Diego, CASkills
- Leadership
- Attention to detail
- Organization
- Teamwork
- Time Management
- Versatile
- Communication
- Adaptability
- Multitasking
- Problem Solving
Timeline
Baking Associate
Nothing Bundt Cakes
04.2022 - Current
Crafter
Nothing Bundt Cakes
04.2022 - Current
Guest Service Representative
Nothing Bundt Cakes
04.2022 - Current
Frosting Associate
Nothing Bundt Cakes
04.2022 - Current
Bachelor of Science - Business
University of Phoenix
Bachelor of Science - Kinesiology
San Diego State University