Isabelle Roybal
Lebanon,TN
Summary
Dynamic and results-driven professional with extensive experience at Amazon, Inc. Proven ability in shipping and receiving, complemented by strong team collaboration and problem-solving skills. Recognized for exceeding performance expectations and maintaining a safe, organized work environment. Adaptable and reliable, with a commitment to operational excellence and customer satisfaction. Maintaining high physical endurance and attention to detail.
Overview
4
4
years of professional experience
Work History
Warehouse FC Fulfillment Associate
Amazon,Inc
08.2022 - Current
- Supervised and trained new associates, and shared the best company practices and standards and offered support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate services throughout the entire fulfillment and shipping process, while also accurately completing orders in a tight deadline.
- Collaborated with team members to optimize workflow and improve overall operational performance, and contributed to a safe work environment by adhering to safety OSHA protocols by promptly addressing potential hazards.
- Streamlined the order process, by implementing efficient picking and packing techniques.
- Printed labels, packed boxes, and loaded units into outbound and inbound containers while operating equipment such as pallet jacks,hand trucks to move heavy items.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Package Handler
Federal Express
08.2023 - Current
- Followed safety regulations to maintain a safe work environment while adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols by using cling wrap,padded blankets, and tape to surround units.
- Assembled, sealed, and loaded packages into correct trucks while verifying labels ,and using hand held scanners to accurately ship packages.
- Proved successful working within daily tight deadlines and a fast-paced environment, while working effectively in high pressured situations.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods, while alerting supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products, and maximized space utilization within trucks through effective stacking and arranging of packages, minimizing delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Assistant Manager
Tivoli Enterprises, Inc
08.2021 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly, while engaging with customers to gather feedback to improve services.
- Analyzed regular inventory counts to verify stock levels, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Core Curriculum
Kankakee High School
1200 W Jeffery St, Kankakee, IL, 6090105-2021
Skills
- Heavy lifting
- Team collaboration
- Workplace cleanliness
- Shipping and receiving
- Equipment operation
- Adaptable to change
- Physical stamina
- Critical thinking
- Decision-making
- Time management
- Punctual and reliable
- Problem-solving
Timeline
Package Handler
Federal Express
08.2023 - Current
Warehouse FC Fulfillment Associate
Amazon,Inc
08.2022 - Current
Assistant Manager
Tivoli Enterprises, Inc
08.2021 - 10.2023
Core Curriculum
Kankakee High School
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