Summary
Overview
Work History
Education
Skills
Dance
Timeline
Generic

Isabelle Slade

Flagstaff,AZ

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

  • Skilled leader of dance classes with success planning choreography and coaching individual students. Knowledgeable about posture, strength coaching and flexibility needs. Works well with very young students and students new to dance.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Costumor Service

Marina Bay Boat Rentals
Lake Geneva, WI
06.2022 - 08.2023
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized and detail-oriented with a strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Substitute Dance Teacher

Dance Arts Center
Mount Pleasant, WI, WI
09.2021 - 08.2022
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Covered safety and health guidelines to avoid injury and inform students fully on risks associated with dance.

Hostess

Olive Garden
10.2021 - 06.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

High School Diploma -

Westosha Central High School
Salem, WI
08.2018 - 08.2022

GED -

Northern Arizona University
Flagstaff, AZ
08.2022 - Current

Skills

  • Dining Area Maintenance
  • Table Bussing
  • Kitchen Staff Management
  • Guest Flow
  • Dining Reservations
  • Service Education

Dance

I have been a dancer since the age of three. I have been on two different competition teams, winning several awards and titles. I spent around twenty to twenty-four hours a week at the studio when I got older as well as still being able to do well in school and work a job. When I got to high school I also was able to be apart of the varsity dance team while being on a competition travel dance team. I made the team as a freshman, which was a very big accomplishment. My junior year of high school I was able to do a solo representing my school. This solo was able to make it to state and also place at state.

Timeline

GED -

Northern Arizona University
08.2022 - Current

Costumor Service

Marina Bay Boat Rentals
06.2022 - 08.2023

Hostess

Olive Garden
10.2021 - 06.2022

Substitute Dance Teacher

Dance Arts Center
09.2021 - 08.2022

High School Diploma -

Westosha Central High School
08.2018 - 08.2022
Isabelle Slade