Erin Summerlin
Farmville,VA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Store Associate
Bridgewater Marina & Boat Rentals
Hardy , VA
2024.05 - Current
- Assisted customers with product selection, pricing and availability.
- Addressed customer complaints in a professional manner.
- Answered customer service calls and handled the business aspect of boat rentals.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Lead/Assistant Gymnastics Coach
The Little Gym
Chesapeake , VA
2021.07 - 2023.08
- Ensured compliance with company policies, procedures, and rules.
- Organized practice sessions and competitions to enhance student development in the sport.
- Provided feedback on form, technique, strategy and performance during practice sessions.
- Developed and implemented individualized gymnastics programs for students of all skill levels.
Education
Some College (No Degree) - Communications Studies
Longwood University
Farmville, VASkills
- Payment Processing
- Return processing
- Product display
- Shipment Processing
- Customer Service
- Team Collaboration
Affiliations
- As a Communication Studies major, I'm gaining expertise in managing social media and developing videography skills, which align with my passion for communication professions like social media management and marketing.
- I recently got a camera, and I’m excited to learn all the technical details of how to use it. I plan to use it to create content through one of the organizations at Longwood University.
Timeline
Store Associate
Bridgewater Marina & Boat Rentals
2024.05 - Current
Lead/Assistant Gymnastics Coach
The Little Gym
2021.07 - 2023.08
Some College (No Degree) - Communications Studies
Longwood University
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