Elizabeth Trujillo
Turlock,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Resourceful Store Associate known for high productivity and efficient task completion. Specialize in inventory management, customer service, and sales floor operations. Excel in communication, teamwork, and adaptability to ensure positive shopping experiences and streamlined store functions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Associate
Rue 21 Store
Turlock, CA
10.2021 - 02.2023
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
- Addressed customer complaints in a professional manner.
- Operated scanning equipment for price checks and stock replenishment.
Store Associate
Body Bath And Beyond
Turlock, CA
07.2017 - 06.2019
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Assisted customers with product selection, pricing and availability.
- Organized store displays to ensure maximum visibility of products.
- Demonstrated excellent customer service skills at all times.
Receptionist
Dental Clinic
Turlock, CA
07.2015 - 05.2017
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
High School Diploma -
Adult School
06-2005
Skills
- Customer Service
- Shipment Processing
- Payment Processing
- Product display
- Return processing
- Inventory Control
- Merchandise Restocking
- Check processing
- Customer Complaint Resolution
- Positive and professional
- Technical Support
- Administrative Support
- Proper equipment operation
- Taking Orders
- Email and phone orders
- Cleaning and sanitizing
- Food safety procedures
- Quality Control
- System Administration
- Data Quality Management
- Manufacturing
- Hand and power tools
- Equipment monitoring
- Power and hand tools
- Assembly and production
Certification
- Food Handler Certification.
- California Driver License.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Store Associate
Rue 21 Store
10.2021 - 02.2023
Store Associate
Body Bath And Beyond
07.2017 - 06.2019
Receptionist
Dental Clinic
07.2015 - 05.2017
High School Diploma -
Adult School
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