Dedicated professional with strong skills in customer service and relationship management. Committed to enhancing member experiences through compliance and patience.
Overview
3
3
years of professional experience
Work History
Teller
Financial Plus Credit Union
Bay City, MI
06.2024 - Current
Processed member transactions accurately and efficiently, ensuring compliance with credit union policies.
Assisted members with account inquiries, providing exceptional customer service and support.
Balanced cash drawer daily, maintaining accuracy in financial reporting and reconciliation.
Educated members on financial products, enhancing their understanding of services offered by the credit union.
Responded to phone calls, addressing inquiries and providing information to enhance customer experience.
Team Trainer
Burger King
East Tawas, MI
12.2022 - 09.2023
Trained new team members on operational procedures and customer service standards.
Assisted in maintaining cleanliness and organization of work areas to enhance efficiency.
Delivered ongoing support to staff, fostering a collaborative team environment.
Implemented safety protocols to ensure compliance and promote a safe working atmosphere.