Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabelle Steinley

Turner,MI

Summary

Dedicated professional with strong skills in customer service and relationship management. Committed to enhancing member experiences through compliance and patience.

Overview

3
3
years of professional experience

Work History

Teller

Financial Plus Credit Union
Bay City, MI
06.2024 - Current
  • Processed member transactions accurately and efficiently, ensuring compliance with credit union policies.
  • Assisted members with account inquiries, providing exceptional customer service and support.
  • Balanced cash drawer daily, maintaining accuracy in financial reporting and reconciliation.
  • Educated members on financial products, enhancing their understanding of services offered by the credit union.
  • Responded to phone calls, addressing inquiries and providing information to enhance customer experience.

Team Trainer

Burger King
East Tawas, MI
12.2022 - 09.2023
  • Trained new team members on operational procedures and customer service standards.
  • Assisted in maintaining cleanliness and organization of work areas to enhance efficiency.
  • Delivered ongoing support to staff, fostering a collaborative team environment.
  • Implemented safety protocols to ensure compliance and promote a safe working atmosphere.

Education

Accounting

Delta College
Bay City, MI

High School Diploma -

Whittemore-Prescott High School
Whittemore, MI
05-2024

Skills

  • Exceptional customer service
  • Relationship building and management
  • Patience and empathy
  • Compliance, banking laws, and regulations

Timeline

Teller

Financial Plus Credit Union
06.2024 - Current

Team Trainer

Burger King
12.2022 - 09.2023

Accounting

Delta College

High School Diploma -

Whittemore-Prescott High School
Isabelle Steinley