Isabelle Wilson
South Lake Tahoe,CA
Summary
Dynamic and reliable Cafe Team Member with a proven track record at Sprouts Cafe, where I excelled in barista expertise and customer service. Demonstrated ability to motivate teams, ensure sanitation standards, and resolve customer concerns efficiently, contributing to a positive and productive work environment. Skilled in cash handling and multitasking, I consistently delivered high-quality service and fostered customer satisfaction.
A hospitality professional prepared to excel in fast-paced cafe setting. Proven experience in delivering friendly and efficient customer service while maintaining welcoming atmosphere. Reliable team player known for adaptability and strong communication skills, always focused on achieving high standards and results.
Overview
4
4
years of professional experience
Work History
Cafe Team Member
Sprouts Cafe
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
- Determined customer needs, assisted with selection, and promptly served items to foster positive guest experience.
- Maintained professional, organized, and safe environment for employees and patrons.
- Prepared high-quality food and beverages, ensuring consistent taste and presentation.
- Addressed customer concerns promptly, demonstrating excellent problem-solving skills to ensure satisfaction.
- Trained new hires on company policies, menu offerings, and best practices for customer service excellence.
- Contributed to a positive workplace atmosphere by fostering open communication among team members while offering support when needed.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Worked effectively in fast-paced environments.
Education
Associate of Science - Math And Science
Lake Tahoe Community College
South Lake Tahoe, CA06-2025
Skills
- Reliability and punctuality
- Cash handling proficiency
- Order taking accuracy
- Barista expertise
- Sanitation standards compliance
- Excellent work ethic
- Quick learner
- Customer service
- Efficient multitasking
Timeline
Cafe Team Member
Sprouts Cafe
05.2021 - Current
Associate of Science - Math And Science
Lake Tahoe Community College
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