Isacc Keopaseuth

• Installation of new and old games
• Set up and verify RTP, limits, connection to network and more
• Troubleshoot.nd repair games from lights, monitors, touch controllers, CPUs, PSUs to cabinet aesthetic and much more
• Repair circuit boards and wires of up to 28 gauge wire
• Maintain software relevancy
• Light soldering
• Compliance with state and federal regulations
• Inventory management by count of batteries, buttons, glassware and more
• Assist with Jackpot payouts and handle customer disputes while maintaining guest satisfaction
• Knowledge of all games

Server

• Anticipate guest needs and requests in a timely manner
• Communicate effectively with staff to ensure seamless execution of events

Bartender

• Portion control of alcoholic beverages
• Compliance of state laws

Audio/Visionary Tech

• Set up of projectors, microphones, lighting, matrix and recording devices
• Inventory management
• Provide exceptional service by creating power points, editing videos/pictures and more using Microsoft 365
• Conduct live shows to ensure volume, lights and show go according to plan

• Assist customers
• Maintain visual merchandising
• Assisted customers with product selection, ensuring a personalized shopping experience.
• Maintained knowledge of current promotions and sales to enhance customer engagement.
• Processed transactions accurately using POS systems, enhancing operational efficiency.

• Maintain software relevance
• Refurbish hardware
• Inventory management of laptops, monitors and more via asset numbers
• Help others via phone, email and video support