Isacc Carlos Navarro
Gardena,California
Summary
I am a College student, who is always open to new opportunities to expand my knowledge/skills. I am always interested in listening and learning new things. I am very adaptive and I strive under pressure because of the sports I take part in. I was in retail cashiering/sales associate for a bit under three years and I had a great time interacting with customers even the tough ones! I enjoy helping customers with tough situations and assisting them in finding the solution, even if that means walking them through the whole process.
Overview
3
3
years of professional experience
Work History
Sandwich Maker
Noah’s Bagels
Manhattan Beach, CA
01.2025 - Current
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
Server
Olive Garden Italian Restaurant
Manhattan Beach, CA, US
10.2023 - Current
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Implemented new drink policies that raised store and my scores.
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
- Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods
- Bussed, cleaned, and set 3-5 tables to ensure quick turnover and increase the number guest in tables.
- Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
- Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness
- Seated guests at tables with courtesy, providing menus, and accurately recording drink orders
- Upsold high-profit items like appetizers and mixed drinks to boost sales
- Greeted regular customers and maintained relationships with them
- Was able to quickly and effectively resolve guest complaints
- Checked identification to enforce the age requirement for alcoholic beverages
- Interacted with customers in a pleasant manner to improve the atmosphere and provide upbeat interactions
- Demonstrated the ability to serve in both a fine dining and a casual, loud environment
- Assisted fellow serving staff by delivering meals and special requests to satisfy guests
- Folded napkins and prepared silverware sets to ensure an adequate supply for the host station
Sales Associate
DICK'S Sporting Goods
El Segundo, CA, US
09.2021 - 11.2023
- Used upselling techniques and offered product and service consultations
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Assisted customers in enrolling in loyalty programs and submitting paperwork
- Instructed team members on security risks and loss prevention to help prevent store theft
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current
Cashier
DICK'S Sporting Goods
El Segundo, CA, US
09.2021 - 11.2022
- Clean and close the shop on a regular basis
- Put things on shelves and organize them
- Credit cards, gift cards, and coupons were all processed by me as a cashier
- Educated customers about clothing promotions
- Efficiently and accurately processed a large number of transactions
- Greeted them and gave them product information as customers entered
- Keeping the checkout areas clean and orderly
Education
High School -
Leuzinger High School
Lawndale, CACollege -
Cerritos College
Norwalk, CA02.2025
Skills
- Customer service excellence
- Cash register operation
- Merchandise restocking
- Excellent verbal communication
- Cash Handling
- Cleaning and sanitizing
- Store cleanliness and appearance
- Customer needs assessment
- Adaptability
- Good telephone etiquette
- Customer assistance
- Multi-Task Management
- Cash register skills
- Customer direction
- Shelf cleaning
- Heavy lifting
- Sales
- Bagging assistance
- Outgoing and enthusiastic
- Merchandising expertise
Additional Information
References-Upon Request
Timeline
Sandwich Maker
Noah’s Bagels
01.2025 - Current
Server
Olive Garden Italian Restaurant
10.2023 - Current
Sales Associate
DICK'S Sporting Goods
09.2021 - 11.2023
Cashier
DICK'S Sporting Goods
09.2021 - 11.2022
High School -
Leuzinger High School
College -
Cerritos College