Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jeannette Townley

Jeannette Townley

Denham Springs,LA

Summary

Motivated high school senior with certifications in Business and Retail, graduating in May 2025. Known for being reliable, team-oriented, and quick to learn in fast-paced environments. I bring a strong work ethic, solid communication skills, and a genuine interest in business operations. Looking to kick-start my career with hands-on experience in a dynamic, customer-focused setting. Dynamic and reliable professional with a strong work ethic, honed at Chicken Salad Chick. Proven ability to handle food safely and multitask effectively, enhancing team performance during peak hours. Recognized for exceptional customer service and maintaining cleanliness, leading to increased customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sandwich Maker

Chicken Salad Chick
02.2025 - Current
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.

Family Babysitter

Family Friends And Neighbors
01.2024 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Helped children learn how to complete small chores appropriate for age level.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Handled emergencies calmly and efficiently while following established safety protocols provided by the parents.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Established trust among families within local community networks leading to numerous referrals from satisfied clients.
  • Displayed adaptability when faced with changing family dynamics or unexpected scheduling alterations.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Administered medications by following strict instructions from parents.

House Cleaner

Family Members
01.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Cashier

Wendys Fast Food
10.2023 - 11.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

Louisiana Virtual Charter Academy
Baton Rouge, LA
05-2025

Skills

  • Effective multi-tasking
  • Cleanliness
  • Safe food handling
  • Cash handling
  • Time management
  • Problem-solving
  • Following directions
  • Critical thinking
  • Reliability
  • Maintaining safe environment
  • Customer service
  • Cleaning and sanitization
  • Housekeeping
  • Bathroom sanitation
  • Health and safety compliance
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Customer relations

Certification

Business and Retail

Timeline

Sandwich Maker

Chicken Salad Chick
02.2025 - Current

Family Babysitter

Family Friends And Neighbors
01.2024 - Current

Cashier

Wendys Fast Food
10.2023 - 11.2023

House Cleaner

Family Members
01.2023 - Current

High School Diploma -

Louisiana Virtual Charter Academy

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