Isael Hernandez
Greendale,WI
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Deconstruction Coordinator
Habitat for Humanity
Wauwatosa, WI
07.2022 - Current
- Managed large commercial projects
- Conducted interviews with potential candidates for open positions within the organization.
- Managed Large commercial projects.
- Organized team events to promote a positive work environment.
- Researched and prepared reports required by management.
- Conducted regular training sessions for staff members on new software programs or processes.
- Researched new technologies to enhance productivity levels across all departments.
- Computed balances, totals, or commissions to support the accounting team.
- Analyzed customer feedback surveys to identify opportunities for improvement.
- Resolved customer complaints promptly while upholding company standards.
- Monitored inventory levels and ordered additional supplies as needed.
- Experience driving 26ft' box trucks.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Maintained calendars of upcoming events, meetings, and deadlines.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Facilitated communication between different departments in order to resolve issues quickly.
Restore Associate
Habitat for Humanity
Milwaukee , WI
11.2021 - 07.2022
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
- Maintained an up-to-date knowledge of store promotions, specials, and events.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Placed special orders or called other stores to find desired items.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Researched information related to merchandise availability or pricing.
- Organized store by returning merchandise to proper areas and restocking displays.
- Received merchandise into the warehouse, relocated products using pallet jacks, and processed orders for shipment.
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Trained new associates on store operations, policies, and procedures.
- Built and maintained relationships with peers and upper management to drive team success.
Truck Helper
Drexel Building Supply
Brookfield , WI
06.2021 - 09.2021
- Carried necessary tools and supplies to vehicles and returned to proper storage areas after use.
- Reported any problems encountered during deliveries promptly to supervisor.
- Cleaned vehicles both inside and outside when needed.
- Assisted truck driver with loading and unloading cargo.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Developed strong relationships with customers through friendly interactions.
- Ensured that the product was delivered safely within the specified timeframe.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Utilized pallet jacks to load and unload materials off trucks.
- Helped maintain a clean work environment by disposing of trash appropriately.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds, and warehouses.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Organized inventory in the back of the truck to ensure safe transport of goods.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Followed safety protocols while working around hazardous material.
- Secured cargo using straps, ropes and covers to protect it from damage during transit.
Crew Member
McDonald's
Milwaukee, WI
12.2020 - 06.2021
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Packed fast food products in approved containers, cups, and bags.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Restocked kitchen supplies including food products and utensils.
- Warmly greeted visitors to promote great customer service and a positive ordering experience.
- Scrubbed and polished counters to remove debris and food.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Explained current promotional information and items to patrons.
- Adhered to health department regulations regarding food handling procedures.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Checked expiration dates on all products before serving them to customers.
- Drove team success by quickly completing assigned tasks.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
High School Diploma -
Greenfield High School
Greenfield, WI06-2021
Skills
- Staff Supervision
- Project Management
- Presenting Ideas and Plans
- Project Coordination
- Event Planning
- Professional Networking
- Customer Service
- Information Collection
- Document Management
- Recordkeeping
- Administrative Leadership
Volunteer Experience
Faith Builders community teams, I work with many volunteers to clean up the streets of Milwaukee and be a part of fundraisers to help the people of Milwaukee Wisconsin.
Certification
- Lead abatement course completion
Timeline
Deconstruction Coordinator
Habitat for Humanity
07.2022 - Current
Restore Associate
Habitat for Humanity
11.2021 - 07.2022
Truck Helper
Drexel Building Supply
06.2021 - 09.2021
Crew Member
McDonald's
12.2020 - 06.2021
High School Diploma -
Greenfield High School
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