Destri Wilsey
Riddle,OR
Summary
Patient-oriented Clinical Coordinator prepared to take the next step in my career. Adept at performing staff scheduling, conflict resolution, patient satisfaction initiatives and ensuring patient care treatment protocols are followed. Organized and coordinated with a strong focus on maintaining high levels of patient and staff satisfaction. I have been at this organization for almost 15 years, all of those spent on the Medical Unit. I started as a staff nurse in 2006 and moved to the management role as clinical coordinator in 2015. I have seen and been a part of the positive changes we have made to make our unit more desirable.
Experienced with coordinating clinical operations and improving patient care processes. Utilizes effective communication and detailed record-keeping to ensure smooth workflow and compliance. Strong understanding of team collaboration and adaptable support in dynamic healthcare environments.
Healthcare professional with proven record in streamlining clinical operations and enhancing patient care. Consistently collaborates with medical teams to achieve optimal results, adapting to changing needs and ensuring reliable support. Skilled in staff scheduling, team coordination, and maintaining accurate medical records.
Diligent Nurse Manager/Clinical Coordinator with background in coordinating clinical activities and improving patient care processes. Recognized for implementing efficient workflows that enhance operational productivity and streamline communication across departments. Demonstrated expertise in managing patient schedules and maintaining detailed records, ensuring high standards of care and compliance.
Overview
19
19
years of professional experience
Work History
Clinical Coordinator
Mercy Medical Center
Roseburg, OR
05.2015 - 09.2025
- Coached and developed care team in key clinical, performance and financial outcomes.
- Monitored clinical staff work hours, sick days and vacation time.
- Monitored quality assurance program to improve performance and maintain high standards of care.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Help coordinate weekly work schedules for all department employees.
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
- Interviewed applicants and made recommendations for new hires.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
- Managed patient flow and directed nurses to ensure medical assignments are completed on time.
- Worked closely with unit director to maintain day-to-day operations.
- Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive patient experience changes.
- Resolved conflicts promptly among CNAs, nurses and other healthcare employees to keep workflows on task.
- Facilitated peer-to-peer conflict resolution.
- Collaborated with Quality Team to develop outcomes statistics.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Staff Nurse
Mercy Medical Center
Roseburg, OR
07.2006 - 05.2015
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Monitored patient vitals post-surgery, managed medical equipment and administered medications and IVs.
- Answered patient questions and provided take-home materials for further information.
- Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Treated patients by administering various types of medications and therapies.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Managed central, arterial and PICC lines.
- Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
- Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
- Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
- Communicated effectively with physicians and provided support during surgical procedures.
Education
Associate of Science - Nursing
UCC
Roseburg, OR05-2006
Skills
- Progress monitoring
- Multidisciplinary team collaboration
- Clinical data collection
- Clinic area appearance
- Patient Care
- Organizing staff schedules
- Patient Health Education
- Infection control
- Patient flow coordination
- Clinical education
- Patient relations
- Unit supervision
- Computerized charting
- Developing training programs
- Unit leadership
- Compliance with regulatory guidelines
- Staff scheduling
- Patient admittance
- Complying with regulatory guidelines
- Improving clinical quality outcomes
- Clinical Documentation
- Clinical leadership
- Clinical documentation
- Staff development
- Patient confidentiality
- Process improvements
- Patient relationship management
- Clinical supervision
- Patient care
- Clinical instruction
- Patient health education
- HIPAA compliance
- Patient education
- Direct patient care
- Unit administration
- Nurse education program development
- Care quality assessments
- HIPAA compliant
- Informed consent
- Unit-based shared governance
- Report generation
- Clinical quality improvement
- Protocol adherence
- Clinical staff support
- Employee performance evaluations
- Clinical staff management
- Clinical quality program standards
- Employee work scheduling
- Patient safety
- Staff supervision
Accomplishments
- I have participated in the TCAB initiative since it's introduction to our unit.
- I have been involved in our UBC.
- I am a member of the fall committee.
- I am a member of the RRT committee.
Experience
Staff/Floor nurse 2006-2015 Medical Unit
Clinical Coordinator/Nurse Manager 2015-2025 Medical Unit
Timeline
Clinical Coordinator
Mercy Medical Center
05.2015 - 09.2025
Staff Nurse
Mercy Medical Center
07.2006 - 05.2015
Associate of Science - Nursing
UCC