Isael Ortiz
Summary
Dedicated Mechanic Assistant at CIM Auto Repair, skilled in optimizing workflow and enhancing customer relationships. Demonstrated problem-solving abilities while supporting major vehicle overhauls, ensuring safety and performance. Known for effective communication and multitasking, consistently delivering high-quality service that fostered a loyal customer base.
Overview
1
1
year of professional experience
Work History
Mechanic Assistant
CIM Auto Repair
01.2023 - 01.2024
- Worked alongside senior mechanics to gain hands-on experience with advanced repair techniques and tools.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Supported senior mechanics in completing major overhauls, extending the lifespan of vehicles.
- Managed shop cleanliness, adhering to strict standards for workspace organization and sanitation practices.
- Tested vehicles after repairs to verify performance, safety and functionality.
- Promoted shop safety by cleaning work areas and removing hazardous materials.
- Promoted a positive workplace culture through effective communication skills when collaborating with team members during high-pressure situations.
- Retained a loyal customer base by delivering consistent high-quality service that exceeded expectations.
- Optimized workflow by managing multiple tasks simultaneously without sacrificing quality or accuracy in repairs.
Education
West Bronx Academy For The Future
500 East Fordham Road 06-2026
Skills
- Customer relationship building
- Sales strategy development
- Sales presentations
- Client presentations
- Customer service
- Performance improvement
- Product and service knowledge
- Multitasking
- Active listening
- Problem-solving
- Team building
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mechanic Assistant
CIM Auto Repair
01.2023 - 01.2024
West Bronx Academy For The Future
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