Isaha Carrick
West Allis,WI
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
Work History
Store Manager
Area Rental & Sales
06.2021 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales through excellent customer service and adherence to standard practices.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Wine Sales Consultant
Bright Cellars
08.2020 - 06.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Worked with online shipping companies to locate and track customer orders.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
Car Sales Consultant
Russ Darrow Chrysler
04.2019 - 11.2019
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
Line Service Technician
Wisconsin Aviation
11.2017 - 11.2018
- Inspected all products for quality and optimum performance.
- Documented all operations and managed communication with team members.
- Adjusted equipment and troubleshot issues.
- Performed minor repairs on equipment and administered product changeovers.
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Inspected aircraft for cracks, metal fatigue and other signs of wear or damage.
- Maintained accurate documentation of performed work and completed tasks.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Arrowhead High School
Hartland, WI06.2016
Skills
- Manage Contracts
- Staff Management
- Time Management
- Adobe Systems Adobe Acrobat
- Customer Service
- Intuit QuickBooks
- Apple macOS
- Microsoft Windows
- Inventory Management
- Team Leadership
- Adobe Systems Adobe Creative Cloud
- Sales Expertise
Timeline
Store Manager
Area Rental & Sales
06.2021 - Current
Wine Sales Consultant
Bright Cellars
08.2020 - 06.2021
Car Sales Consultant
Russ Darrow Chrysler
04.2019 - 11.2019
Line Service Technician
Wisconsin Aviation
11.2017 - 11.2018
High School Diploma -
Arrowhead High School
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