Summary
Work History
Education
Skills
Timeline
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Isaiah Arocho

304 Jefferson St,NY

Summary

Dynamic professional with a proven track record at Levy Restaurants, enhancing customer satisfaction and reducing beverage waste through efficient multitasking and exceptional service skills. Skilled in workplace safety and sanitation standards, adept at fostering positive guest experiences while maintaining operational excellence.

Work History

Head Barback

Levy Restaurants
  • Reduced beverage waste by implementing proper pouring techniques and training new staff members.
  • Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
  • Collaborated with bartenders to ensure timely drink preparation and delivery for optimal guest experience.
  • Provided exceptional customer service by engaging with guests when appropriate, contributing to an enjoyable atmosphere at the establishment.

Host

Levy Restaurants
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Bike Courier

DoorDash
  • Collaborated with dispatch team to ensure effective communication and smooth operations in task assignments.
  • Kept detailed records of pick-ups, deliveries, and route information to provide accurate tracking for clients'' packages.
  • Ensured personal safety through proper use of protective gear such as helmets, reflective vests, and lights while on duty as a bike courier.
  • Maintained a high level of physical fitness to ensure optimal performance in bike courier role.

Education

Diploma -

Bushwick Community High School
291 Parmeeto Av
02.2022

Skills

  • Workplace safety
  • Detail-oriented
  • Cleanliness standards
  • Sanitation standards
  • Supply ordering
  • Efficient multitasking

Timeline

Head Barback

Levy Restaurants

Host

Levy Restaurants

Bike Courier

DoorDash

Diploma -

Bushwick Community High School

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Isaiah Arocho